Bought a $18 antenna mount, that with shipping, came to $27. The item was bought as new.
When the package arrived, the mount shrink wrap had been cut open at the top, and the mount removed from the package. Since I didn't buy an open package item, or a returned item, I emailed Gigaparts, and asked to have them issue a pickup slip, and refund the purchase price.
GP responded that the shrink wrap was flimsy, and that normal shipping handling caused the plastic to rip. They further indicated that nothing was wrong with the item. If I insisted on sending it back, I'd have to pay return shipping, and a 15% restock fee. The original shipping would not be refunded either.
It was not worth sending back.
Their return policy is stringent, and they make no exceptions to keep customers happy.
Buyer beware.