They shipped a radio I ordered to my old address. They didn't even verify and I emailed them and advised that the radio was going to the wrong address and they didn't do anything, even as far as responding to my email. I tried calling them and no answer either. I have purchased other equipment from them and was satisfied, but this not responding to my request is it for me. They will not be getting another dollar from me. FYI, the radio was delivered to my old address and left at the front door. So, who knows what will happen to it since no one is living there now.