Would like to point out a comparison which I have recently had first hand experiance with.
About 8 months ago I purchased a Yaesu 1000mp from HamRadioOnline (HRO). The day I recieved it I opened a factory fresh box, set the radio up and powered it on, something went pop and it was dead. Called HRO, the were very helpful, and said it would be replaced. 2 days later I was still packing the 1000MP up in its original stuff when I recieved another factory fresh 1000mp which has performed flawlessly.
Now for the comparison. 2 weeks ago I ordered a New ICOM 746 from AES. It arrived double boxed, but the factory box had been opened. The protective covering on the radio's CRT had already been removed. After 20 minutes of power on listening while I read the book, recieve just quit (Apparently a known problem). A call to AES's service department directed me to send it in for a replacement. I boxed it up and sent it the day after I recieved it (At my expense). UPS indicated the package was delivered on 20 Oct, I requested a confirmation from AES that they had indeed recieved it. The first message was "When they do recieve it the will "Repair" it and send it back. (So much for the new replacement). Second message was dated 23 Oct, which stated that it had been recieved on the 20th but had not been "CHECKED IN".
Enough said, HRO will get my business.