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Author Topic: AES: Poor Service  (Read 5760 times)

KC2GBS

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AES: Poor Service
« on: October 24, 2000, 09:47:34 AM »

I ordered a Yaesu VX-5R and wanted to get some accessories with it. The salesperson told me that without the part numbers from the catalog he could not help me. I told him I did not have the catalog. He replied "I will send you one with the radio." I then told him that there were only five or so accessories for this radio. He still insisted that there was no way to look up the part numbers. Dont these people know that if they sell two accessories with every radio sale that can probably double their profit on the sale. Anyway, I will be stcking with HRO in the future. They dont give me a hard time when I try to spend my money.  
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AES: Poor Service
« Reply #1 on: February 20, 2001, 10:48:25 PM »

I have been placing orders with AES for years and I am very happy. People if you have a problem always ask to speak with a manager.
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KC0M

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AES: Poor Service
« Reply #2 on: April 21, 2001, 10:15:15 PM »

I have used AES for years.  They are not the cheapest but I have never had a problem with them.  Coupled with the service I have recieved from them a lot of the new hams in my classes have been steered their way. I am sure there a horror stories with every dealer but I have always been treated fair and square.

KC0M
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W6PMR

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AES: Poor Service
« Reply #3 on: April 23, 2001, 04:53:37 PM »

 I have been using AES in Vegas for years and never any problems either on the phone or at the counter.
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AD7DB

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AES: Poor Service
« Reply #4 on: April 25, 2001, 03:07:58 PM »

I've dealt with Las Vegas by mail order and a couple of times in person. They are far superior to HRO and I won't hesitate to order my next radio from AES.
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K4TBN

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AES: Poor Service
« Reply #5 on: May 03, 2001, 10:56:50 PM »

Have been building a new station from scratch and enjoyed doing extensive business with AES for the past two years and can't say enough good things about them.
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