I ordered a Yaesu VX-5R and wanted to get some accessories with it. The salesperson told me that without the part numbers from the catalog he could not help me. I told him I did not have the catalog. He replied "I will send you one with the radio." I then told him that there were only five or so accessories for this radio. He still insisted that there was no way to look up the part numbers. Dont these people know that if they sell two accessories with every radio sale that can probably double their profit on the sale. Anyway, I will be stcking with HRO in the future. They dont give me a hard time when I try to spend my money.