when i whent in to buy my radio ( being a brand new licenced ham) i found them to be very nice and frendly also i found that the fact of being a kid did slow them down a bit they didnt mine if i tryed the radios or anything
ive been to places were people wouldnt even talk to me becaue i was a "" teenager so be it
the guys up in sunnyvale were great i whent back i got the rechaable battery for my IC-T2H and the quick chager
thx
Kyle
KG6BXW