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Author Topic: MFJ-AOK  (Read 2197 times)

KF4ZGZ

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MFJ-AOK
« on: July 25, 2001, 05:51:41 AM »

I purchased one of the new fiberglass collaspible masts sold by MFJ at one of the smaller distributors at Dayton. Then while trying it out for the first time, I..I..I broke it. When I tried to get in touch with MFJ to purcase a section to relpace the broken one MFJ said that it was a "no matter what" warranty, just send a copy of the reciept and they would send the part. WELL....the reciept was nothing more than a register tape and did not specify the product and counldn't be found. I emailed MFJ again and told them this and asked how to purchase the section. I was told to send my address and they would send me the section..no charge whatsoever. Yes, I know some of thier stuff is marginal, but the First Rate customer service makes up for a lot in todays "take what you get when you can get it" world. As long as they make a decent affordable product, I'll be a customer.
73 de Matt, kf4zgz
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Matt
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