After the initial problems I requested a refund of remaining subscription. Here was response
"As per your request we have canceled your CQ subscription, and we have given our accounting department the appropriate information to issue a refund.
If we can be of further assistance, please let us know.
Sincerely,
CQ Customer Service"
This was on September 19th. I did receive the Oct issue, which was fine since I know it takes some time to get subscriptions changed. Two months have gone by.
Here was my email a week ago to CQ:
"I have received neither my refund or my November issue. What is going on???"
Now it is Nov 21st and response, no refund, and no November issue. If I lived near CQ Mag, I would file small claims action. Maybe I can do it here in Missouri and see if they respond to that.