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eHam Forums => Computers And Software => Topic started by: N9LCD on April 30, 2012, 07:45:07 PM



Title: TROUBLE WITH THUNDERBIRD
Post by: N9LCD on April 30, 2012, 07:45:07 PM
One down and one to go!

I upgraded Firefox and Thunderbird to the latest versions, 12--.  Thanks to support received from fellow hams on eHam, I finally got Firefox working.  Now the problem is Thunderbird.

With the latest version of Thunderbird, I can receive and open emails; send emails with and without attachments; open, save and print attachments.

BUT  CAN'T PRINT THE ACTUAL TEXT OF EITHER A SENT OR RECEIVED EMAIL.

I completely removed my old version of Thunderbird and installed. the "latest" version downloaded from Mozilla's website.  I didn't change any printer settings or any settings in
Thunderbird.  Now I can't print-out any emails.

QUESTION:  Has anybody else had this problem?  What's the "fix"?

Thanks & 73!

N9LCD

Windows?  Heck, when I first studied programming, we used Fortran and punch cards!


Title: RE: TROUBLE WITH THUNDERBIRD
Post by: W6CD on April 30, 2012, 08:35:07 PM
Other applications print ok, correct - the problem is only with Thunderbird? 
When printing from Thunderbird the same printer is selected as with other applications, correct?


Title: RE: TROUBLE WITH THUNDERBIRD
Post by: N9LCD on May 01, 2012, 03:40:18 PM
Vince:

Yes, all other applications print properly.  I can even print pdf attachments to my email, but not the text of any email, received or sent.

I use the same printer and driver for all printing, an HP OfficeJet J5750. printer, scanner and fax.

Since my initial post, I've also noted that I can't fax documents from the "glass".

73!

N9LCD


Title: RE: TROUBLE WITH THUNDERBIRD
Post by: NA7U on May 15, 2012, 04:31:12 PM
Did you check Tools->Error Console to see if there are any messages there that might be relevant?

Are you printing from the message pull-down Other Actions or from the File menu? In the File menu what happens if you select a message then try Print Preview? What about Page Setup in the preview window?


Title: RE: TROUBLE WITH THUNDERBIRD
Post by: NA7U on May 15, 2012, 04:32:36 PM
Also, did you try Help->Restart with Add-ons disabled?  It could be there is an add-on interfering.


Title: RE: TROUBLE WITH THUNDERBIRD
Post by: KB9BVN on June 25, 2012, 12:43:06 PM
Did you break the seal on the printer manual and read it?  Have you tried googling? Have you examined your logs? Have you considered getting a Mac, or maybe a Kindle Fire? 

Just yankin' ya! 

Look at the printer settings in Thunderbird, and make sure everything there looks like it is supposed to.  I have a feeling that Thunderbird may not be set to use your default printer.