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eHam Forums => Company Reviews => Topic started by: W0XX on April 20, 2013, 01:02:47 PM



Title: MFJ - What more can be said...
Post by: W0XX on April 20, 2013, 01:02:47 PM
I doubt Martin bothers to get involved with Customer complaints.  For the past month, I have filled out countless Customer Support forms asking for a PN and price for an antenna replacement part due to their poor QC.  Antenna is intermittent on RCV and need to replace some components, but alas, the instruction sheet doesn't provide any part number or pricing.  To date, I have not heard from MFJ Customer Service.  I wish I could take this antenna to them and shove it up their behind....I am thru with these ass holes....


Title: RE: MFJ - What more can be said...
Post by: W7AIT on April 20, 2013, 01:14:52 PM
Me too.  EVERYTHING I ever bought from them over the years **always** didn't work, needed repair, rework, further alignment & testing.  What was the worst was latent reliability failures in KW amp power supplies:  at about 600 hours of "on time" they would ALWAYS fail.  Repeatedly!  After the third return and replacement I got my money back. 

They couldn't even get me one of those "power distribution strips" with the 5 way posts, wired correctly.  Mine was miswired and required rework.  How hard can it be to wire two parallel buss wires down a power strip? 

Never again!


Title: RE: MFJ - What more can be said...
Post by: W8AAZ on April 20, 2013, 05:52:54 PM
Really a shame.  As you may realise, there are not that many companies willing to cater only to a small niche consumer audience like hams, selling them specialised low production stuff with low profit margins. Therefore I hate to see one of the few hams only companies bashed but they should really hire some QC inspectors, or something. 


Title: RE: MFJ - What more can be said...
Post by: KG4RUL on April 20, 2013, 08:31:22 PM
What more can be said - Everything I have bought from them worked.


Title: RE: MFJ - What more can be said...
Post by: N0IU on April 21, 2013, 05:23:38 AM
EVERYTHING I ever bought from them over the years **always** didn't work, needed repair, rework, further alignment & testing.
Stupid question...

Why did you keep buying from them over the years?

Personally, my 949 tuner is over 20 years old and other than tightening the set screws on the knobs every now and then, it has been working flawlessly.


Title: RE: MFJ - What more can be said...
Post by: AC4RD on April 21, 2013, 05:47:46 AM
Personally, my 949 tuner is over 20 years old and other than tightening the set screws on the knobs every now and then, it has been working flawlessly.

The first piece of new (not used) ham equipment I bought, back in 1991 when I was first licensed, was a MFJ tuner.  That tuner still works perfectly well.  I've bought auto-tuners, keyers, paddles, car antenna mounts, and a BUNCH of other MFJ stuff over the years.  I've never had to send anything back to them.  A couple of small issues that were easily fixed, but no returns or major problems.  The prices are good, and I *like* the idea of supporting an American manufacturer.  Call me an MFJ fan!


Title: RE: MFJ - What more can be said...
Post by: W0XX on April 21, 2013, 09:13:17 AM
Unfortunately for me, this was a product line they bought out and abused so now there is no support, no spare parts nothing.  What a shame.  I will likely look into another brand, far, far away from anything MFJ can ever acquire (I hope).


Title: RE: MFJ - What more can be said...
Post by: W1JKA on April 21, 2013, 12:22:45 PM
  Well I can say this,I have built several Cubs and other MFJ Kits with no problem,with that said most experienced MFJ purchasers of factory built products are well aware of the sometimes iffy QC problem(enough has been written about it)and most do as I which is to check out the solder joints ,loose parts and realignment to your own satisfaction. This is not an ideal situation,but I know what to expect with the relatively lower priced products that I occasionally order from MFJ. I'll put up with these little annoyances if only to support a U.S company in a very competitive market and the hope of MFJ eventually getting its act together.


Title: RE: MFJ - What more can be said...
Post by: K1CJS on April 22, 2013, 04:02:38 AM
Look at it this way:  MFJ sells pre-assembled kits that you check over and finalize before use.  Heck, some of the Radio Shack stuff used to be the same--you had to check it and re-solder/clean up connections at times before you could use the stuff with any reliability.  I find that the BEST indication of that are the 20 amp switching power supplies that Radio Shack had on clearance about a decade ago. 

All kinds of complaints about fan noise and interference, yet if you opened them up and cleaned up the connections, trimming leads and resoldering them, just about everything except the fan noise problems could be gotten rid of.  Even then, the fans weren't really all that loud, but you could quiet them by adding 'padding' washers between them and the case.

The point I'm making is that you paid MORE for goods from Radio Shack than you pay for a lot of MFJ manufactured goods, yet you still either had to return goods to Radio Shack for replacement till you got one that met your approval.  It's the same with MFJ, except for the shipping costs.


Title: RE: MFJ - What more can be said...
Post by: W1JKA on April 22, 2013, 12:01:15 PM
 I would say that reading all the above post would indicate that if you are a tinkerer and like to get things working to your own satisfaction then buying any non kit MFJ product should always be considered a SEMI Kit on arrival, a condition in which MFJ excels at.


Title: RE: MFJ - What more can be said...
Post by: W8NF on April 22, 2013, 03:31:09 PM
I doubt Martin bothers to get involved with Customer complaints.  For the past month, I have filled out countless Customer Support forms asking for a PN and price for an antenna replacement part due to their poor QC.  Antenna is intermittent on RCV and need to replace some components, but alas, the instruction sheet doesn't provide any part number or pricing.  To date, I have not heard from MFJ Customer Service.  I wish I could take this antenna to them and shove it up their behind....I am thru with these ass holes....
I have repaired MFJ products for other hams and have never had an issue with parts ID or ordering - as long as I used the telephone.

Some companies are simply better at one mode of communications than others.  MFJ appears to be an "in the flesh, over the phone" kind of operation.

Good luck,

Dave W8NF


Title: RE: MFJ - What more can be said...
Post by: KF7TKK on April 23, 2013, 01:52:47 PM
My MFJ-993B intellituner worked perfectly for five months before it died.   It has been six weeks since they received it back at the factory, and still no response from them.  They seem not to worry about making repairs nor replacing the tuner.  I demanded my money back, but they failed to respond to that also.  Meanwhile I have been off the air seven weeks.

Craig KF7TKK


Title: RE: MFJ - What more can be said...
Post by: AC4RD on April 24, 2013, 04:11:23 AM
My MFJ-993B intellituner worked perfectly for five months before it died.   It has been six weeks since they received it back at the factory ...

This is too late to help, but I'll say it in hopes that it might help someone else.  I put my MFJ-927 autotuner in a spot I thought was protected from the weather, but I was wrong about that.  It was fairly full of rainwater when it finally stopped working.

I took off the cover and dried it for a couple of days, then tried the "reset" process.  It failed, several times in a row.  I went through all the diagnostics and resets in the manual, and it wasn't working.  Ordinarily, I would have given up on it after a half-dozen tries, but I had nothing better to be doing, so I kept doing resets.  After maybe a dozen "system resets," the thing suddenly started working right.  :-)  It's been back up for a few months now and works perfectly well now. 

So, short version:  trying LOTS of "system reset" procedures isn't going to hurt, and it might just help.  FWIW.  73!  --ken


Title: RE: MFJ - What more can be said...
Post by: KF7TKK on April 29, 2013, 06:22:37 PM
The MFJ-993B failure went something like this: Click, click, clack, clack, snap, crackle, pop then a pffft of smoke as the needles went to infinity.  I did not think of soaking it in water.  Anyhow, we are going on eight weeks without any response to my rapidly shortening patience.  It's really a shame they are behaving like this as there are a lot of items in the MFJ catalog I wanted to add to my & XYL's shack.  Next tuner will be a LDG as I have had no problems whatsoever using a Z-817. 


Title: RE: MFJ - What more can be said...
Post by: KE8EC on May 05, 2013, 02:50:54 PM
I have purchased several items from MFJ over the years. Usually I had to find the best bang for the buck. What I can say after using tuners, switches, meters, etc is that each item has performed properly, and will do exactly what it is supposed to do, no more and no less. If you figure on purchasing an item from MFJ and expect, for example, a basic MFJ tuner to miraculously become a Palstar during shipment, that won't happen.


Title: RE: MFJ - What more can be said...
Post by: K4FMH on May 05, 2013, 06:45:00 PM
Are you referring to a Hygain antenna? Ameritron? MFJ? The downloadable MFJ catalog has many part numbers listed. It's difficult to evaluate your complaint without this info. Have you tried to look up the PN for what you think you need?

No, Martin does not directly deal with customer service reports. Richard Stubbs is in charge of CS. Martin manages five companies with multimillion dollar total sales. I will say that for the month run-up to Dayton, most amateur radio manufacturers (and MFJ now offers over 2,000 products) have all-hands-on-deck to ready for new product launch there and readying the inventory for shipment in the Dayton aftermath...as well as the usual "please bring me an XYZ to Dayton". That's not an excuse for anything but just a practical fact. So a phone call might be in order here. That might be the same for Yaesu, Icom, or Kenwood.

You state on your QRZ page this:

"Remember, you only go around once in this life so make your attitude and behaviour appropriate and kind/respectful to others. God bless and see you on the bands."

Your declaration of MFJ employees being "ass holes" appears a bit hypocritical, wouldn't you say? May God indeed bless you and help you stay true to your ideals!

73,

Frank
K4FMH

I doubt Martin bothers to get involved with Customer complaints.  For the past month, I have filled out countless Customer Support forms asking for a PN and price for an antenna replacement part due to their poor QC.  Antenna is intermittent on RCV and need to replace some components, but alas, the instruction sheet doesn't provide any part number or pricing.  To date, I have not heard from MFJ Customer Service.  I wish I could take this antenna to them and shove it up their behind....I am thru with these ass holes....


Title: RE: MFJ - What more can be said...
Post by: K4FMH on May 06, 2013, 10:44:06 AM
As it turns out, this was a Cushcraft product and issue. The manager of Customer Service, Richard Stubbs wrote me this morning that this issue has been resolved.

Guess I'm lucky. I've never had an issue with any MFJ company product. Not even a bad solder joint. I have had issues with LDG and Yaesu. LDG immediately sent me a replacement part while Yaesu never responded. I sold that product "as is".

MFJ sells over 2,000 products now. I'm sure there's a lot of "inherited" parts (older Mirage, Cushcraft, Hygain) that later got modified or changed in product revisions. But it's still their responsibility if they sell the product. Richard Stubbs does a heck of a job to bend over backwards to support customers....even when they call his employer "ass holes" on eHam! Indeed, God bless you Richard...and enjoy Dayton!


Title: RE: MFJ - What more can be said...
Post by: KU4C on May 07, 2013, 07:46:32 AM
Martin F. Ju has put together a good company in MFJ.  The equipment generally works well and is a good deal for the dollar.  I have had no problems with the few returns that were sent to the company after I called them first.  I have tuners, electronic keyers, a portable paddle and small electronics that were MFJ made, that have worked well and lasted many years.  Their demise would leave a big void in the commercial ham world and they would be sorely missed. Jim KU4C


Title: RE: MFJ - What more can be said...
Post by: KD8MJR on May 10, 2013, 04:47:38 PM
MFJ makes a whole range of products that you would be hard pressed to find anywhere else and surprisingly they are not bad looking products.  With that said so long as you realize that what you are buying may or may not be fully assembled, it  becomes a lot less aggravating to deal with MFJ.  If you have no skills at soldering etc. I would recommend you stay away, if not it's always good for a few laughs to open up an MFJ product and find something rattling around.  ;D


Title: RE: MFJ - What more can be said...
Post by: KC8EQF on May 26, 2013, 01:10:44 PM
Recently, I ordered a MFJ 9406. the radio they sent was the wrong one, it was a MFJ 9420. Sent That back and MFJ sent a 9406 and it didn't work, sent it back They sent me another 9406 that didn't work either. I gave up and got my money back. I bought a 9406 years ago, it performed perfectly. I had a family emergency and had to sell it, I really regret that. MFJ Enterprises is nothing compared to what they used to be,  :'(really sad. Richard needs to get his act together!


Title: RE: MFJ - What more can be said...
Post by: K4FMH on June 03, 2013, 06:39:46 AM
Hi Frank KC8EQF,

Could you help the Forum thread readers better understand your problems with the six meter transceiver, MFJ 9406? You said that an earlier one "worked perfectly" but the two recent ones "didn't work". What about it did not work? It didn't power up, it wouldn't receive, transmit, etc.?

I'm not questioning your experiences but it would help with any complaint to have a few more details.

73,

Frank
K4FMH


Title: RE: MFJ - What more can be said...
Post by: K4FMH on June 05, 2013, 07:00:31 AM
Ok...looks like this was yet another drive-by shooting at MFJ! No statement of what did not work, etc.

Look at the latest review of the HyGain TH3 MK4 beam antenna by N3IYR. He has admittedly never owned the product from Hygain since MFJ saved that line from extinction! Yet he trashes the product based on not one direct experience of his own. Now that is Junk!

Complain about Richard Stubbs, Director of Customer Service at MFJ, when you have personal facts and experiences to warrant it. He works his behind off with a "no matter what" guarantee that Martin Jue instituted years ago. I know this from direct observation at the plant. It is not something that I heard from someone else, read about online, and so forth. You won't find a nicer guy in the customer service business in any industry. Still, everyone makes mistakes. Raise hell and post it here when you have personal and explicit facts, not here say.

That is the only way these Company Reviews have any integrity.


Title: RE: MFJ - What more can be said...
Post by: WA6KYR on June 05, 2013, 10:15:24 AM
My score card on MFJ.  Products with no problems : 2 high voltage variable capacitors,
Electronic keyer,  a recent purchase of an  mfj259b,  fibreglass pole.
A  Product that developed a problem: after 10 years of service an mfj 259b. I sent this in for repair and asked them to double check that the repair was fixed.  I got it back and now I own 2 working mfj 259b"s.
So my luck has been 5/6*100= 83% good.
Thank goodness for MFJ
thank you,
  Richard wa6kyr


Title: RE: MFJ - What more can be said...
Post by: AF5CC on June 06, 2013, 07:49:01 AM
Back in December I ordered a 17m mini ham stick antenna and the 5 inch magnetic mount to go with it.  Took it on a trip to Iowa and back from Oklahoma.  The mini hamstick outperformed my wildest expectations for a 3 foot tall antenna.  Made QSOs all the way up and back on it and worked lots of DX as well.  Used it again over Memorial Day and the hamstick performed great again.  I ordered the 20 meter model as well but haven't gotten around to getting it tuned and going yet.

On the way back to Oklahoma last Wednesday the magnetic mount fell apart.  Not sure why, but one factor might have been that I was doing around 80mph (speed limit is 75 in Kansas) into a very strong headwind.  Decided to see about MFJ's 1 year no matter what warranty.

I mailed the mobile mount back on Friday, May 31 to MFJ by priority mail.  Tuesday, June 4 they call me to say that they received it and would be getting a new one right out to me.  Thursday, June 6 UPS just dropped off my new mobile mount from them.  NOW THAT IS CUSTOMER SERVICE!  They fixed a Mirage 6m amp for me once also fairly quickly and for $25 for a repair fee, as it was out of warranty. The only other company that has had this type of quick, inexpensive service for me was Ranger when the backlight went out in my 5054DX 6 meter rig.

John AF5CC


Title: RE: MFJ - What more can be said...
Post by: NN4X on June 19, 2013, 06:31:16 PM
Anyone notice the July 2013 QST review on the MFJ-9992 transmatch?  They had more than a few problems with shoddy quality.

Whoda thunk?  ;-)




Title: RE: MFJ - What more can be said...
Post by: W5JON on June 19, 2013, 08:54:03 PM
Anyone notice the July 2013 QST review on the MFJ-9992 transmatch?  They had more than a few problems with shoddy quality.

Whoda thunk?  ;-)


Wow what a surprise, a MFJ product with a QC problemS.  Who would have ever thought that could possibly happen, right Frank?  Must be just an inexperienced Test Engineer at the ARRL.  ::)

73,

John  


Title: RE: MFJ - What more can be said...
Post by: CHOKEOLOKO on June 21, 2013, 03:09:57 AM
The MFJ-993B failure went something like this: Click, click, clack, clack, snap, crackle, pop then a pffft of smoke as the needles went to infinity.  I did not think of soaking it in water.  Anyhow, we are going on eight weeks without any response to my rapidly shortening patience.  It's really a shame they are behaving like this as there are a lot of items in the MFJ catalog I wanted to add to my & XYL's shack.  Next tuner will be a LDG as I have had no problems whatsoever using a Z-817. 

Mine stopped working a few days after I bought it. Took it back to HRO and got a LDG 600PROII and its working great.


Title: RE: MFJ - What more can be said...
Post by: K4FMH on June 21, 2013, 07:59:55 AM
John,

Glad to see you're alive...thought the hurricanes might have blown you away in St. Kitts.

So that eHam readers can see the exact issues that Joe Hallas raised in his review of one MFJ and two Palstar antenna tuners in the current QST, let's quote him directly:

"Our '9982 came from the factory with a rotary inductor that made intermittent contact, making it virtually impossible to successfully adjust to different loads. It was sent back to MFJ under warranty and returned making good contact, although the resulting cranking force was higher than that of the other tuners in the review. While testing at home, I found that I was having trouble with resetability and determined that the turns counter indicator was slipping. Upon opening the cabinet, it was evident that the nylon gear that drove the counter was not meshed sufficiently with the mating gear on the inductor shaft. By loosening two screws on the drive housing, I was able to pivot the assembly and engage the gears. It worked satisfactorily after that, and was considerably quieter in operation. MFJ has since advised that they are addressing these issues in production.

One concern with the AT2KD was that we found that it would match both shorts and opens on some bands as shown in Table 3. The precautions described in the MFJ-9982 section should be taken with the AT2KD.

Bottom Line: ....Either one would be a great addition to any shack."

Thus, he found that the rotor inductor on the test unit was not set properly. And, the turns counter was slipping. These were manufacturer problems in production. How many units had or have this problem? We don't know. But I'm sure that the production process has been changed to verify that this will be checked. In Joe Hallas' case, it did not make enough impact for him to now say it would be a "fine addition" to any shack.

Both Palstar and LDG (see pmraiders' comment) have good reputations for their antenna tuners. I had an LDG 600 Pro in my shack. They left out a part when it was shipped to me (via Cheapham.com). When I let Frank @ Cheapham know about it, both sent the replacement part. But I didn't "dog" LDG for something that happens from time to time at most companies. It's a good tuner. So is the MFJ-925 I use with my FT-857D. My comment, John, is what did MFJ do about this issue? They fixed it and the customer (Hallas) gave it a "fine" review. Now, you're no Joe Hallas and neither is pmraider, I suspect, so your mileage will indeed vary.

Watch out for those hurricanes as a "permanent resident" of St. Kitts!

Anyone notice the July 2013 QST review on the MFJ-9992 transmatch?  They had more than a few problems with shoddy quality.

Whoda thunk?  ;-)


Wow what a surprise, a MFJ product with a QC problemS.  Who would have ever thought that could possibly happen, right Frank?  Must be just an inexperienced Test Engineer at the ARRL.  ::)

73,

John  


Title: RE: MFJ - What more can be said...
Post by: W5JON on June 21, 2013, 05:00:39 PM

Thus, he found that the rotor inductor on the test unit was not set properly. And, the turns counter was slipping. These were manufacturer problems in production. How many units had or have this problem?
Anyone notice the July 2013 QST review on the MFJ-9992 transmatch?  They had more than a few problems with shoddy quality.

Whoda thunk?  ;-)


Wow what a surprise, a MFJ product with a QC problemS.  Who would have ever thought that could possibly happen, right Frank?  Must be just an inexperienced Test Engineer at the ARRL.  ::)

73,

John  

Frank,

What jumps out during the review, the ARRL sent the Tuner that was being reviewed back for repair and it is returned with ANOTHER problem.  I would have thought it would have been COMPLETELY CHECKED OUT PRIOR to return. And please do not give me the it was rough shipping excuse.

Perhaps if MFJ had proper QC procedures, they would know how many, and when the "manufacturer problems in production" started.  The ARRL Testing should not be the one to find MFJ "manufacturer problems in production". How long would the problem have gone on had the ARRL not Tested this Model.

Frank, when MFJ screw's-up, they screw up, it happens to everyone. Face the facts, and stop always making excuses for them, they just screwed-up, and the ARRL caught them TWICE.

73,

John


Title: RE: MFJ - What more can be said...
Post by: K4FMH on June 21, 2013, 07:00:36 PM
John,

I've always said that if MFJ screws up (based on facts, not innuendo), they, like all companies, should be called on it. The ARRL review unit did have two consecutive problems on this particular unit. But why does the ARRL test lab NOT AGREE with your assessment and rated it a "fine addition" to any shack? I'm not making any excuses. Period. I'm just quoting QST. Ergo, what jumped out to two eHam posters did not jump out to Joe Hallas! Why is that?

Frank


Thus, he found that the rotor inductor on the test unit was not set properly. And, the turns counter was slipping. These were manufacturer problems in production. How many units had or have this problem?
Anyone notice the July 2013 QST review on the MFJ-9992 transmatch?  They had more than a few problems with shoddy quality.

Whoda thunk?  ;-)


Wow what a surprise, a MFJ product with a QC problemS.  Who would have ever thought that could possibly happen, right Frank?  Must be just an inexperienced Test Engineer at the ARRL.  ::)

73,

John  

Frank,

What jumps out during the review, the ARRL sent the Tuner that was being reviewed back for repair and it is returned with ANOTHER problem.  I would have thought it would have been COMPLETELY CHECKED OUT PRIOR to return. And please do not give me the it was rough shipping excuse.

Perhaps if MFJ had proper QC procedures, they would know how many, and when the "manufacturer problems in production" started.  The ARRL Testing should not be the one to find MFJ "manufacturer problems in production". How long would the problem have gone on had the ARRL not Tested this Model.

Frank, when MFJ screw's-up, they screw up, it happens to everyone. Face the facts, and stop always making excuses for them, they just screwed-up, and the ARRL caught them TWICE.

73,

John


Title: RE: MFJ - What more can be said...
Post by: W5JON on June 21, 2013, 07:36:39 PM
Frank,

You can quote the  "fine addition" as many times as you want.  BUT once again you refuse to say that MFJ screwed up and just continue to make EXCUSES.  

Quoting the  "fine addition" does not excuse a DEFECTIVE Tuner being tested by the ARRL. was sent BACK to MFJ for repair, and returned to the ARRL with ANOTHER PROBLEM REMAINING.    

Quoting the  "fine addition" does not justify obviously, if they have QC (which is debateable) they missed TWICE.

Frank is it so hard to admit "they screwed up", without the excuses.  

So I'll just keep my Palstar AT-AUTO and my Elecraft KAT500, and yes I finally sold my second (spare) MFJ962 because I just could not trust it.

BTW, we get very few Hurricanes down on St Kitts. We get mostly Tropical Storms, as they do not usually form into Hurricanes until they get up into the North Atlantic. The Gulf coast get's far more hurricanes then St. Kitts, but thanks for the concern.


73,

John

John,

I've always said that if MFJ screws up (based on facts, not innuendo), they, like all companies, should be called on it. The ARRL review unit did have two consecutive problems on this particular unit. But why does the ARRL test lab NOT AGREE with your assessment and rated it a "fine addition" to any shack? I'm not making any excuses. Period. I'm just quoting QST. Ergo, what jumped out to two eHam posters did not jump out to Joe Hallas! Why is that?

Frank


Thus, he found that the rotor inductor on the test unit was not set properly. And, the turns counter was slipping. These were manufacturer problems in production. How many units had or have this problem?
Anyone notice the July 2013 QST review on the MFJ-9992 transmatch?  They had more than a few problems with shoddy quality.

Whoda thunk?  ;-)


Wow what a surprise, a MFJ product with a QC problemS.  Who would have ever thought that could possibly happen, right Frank?  Must be just an inexperienced Test Engineer at the ARRL.  ::)

73,

John  

Frank,

What jumps out during the review, the ARRL sent the Tuner that was being reviewed back for repair and it is returned with ANOTHER problem.  I would have thought it would have been COMPLETELY CHECKED OUT PRIOR to return. And please do not give me the it was rough shipping excuse.

Perhaps if MFJ had proper QC procedures, they would know how many, and when the "manufacturer problems in production" started.  The ARRL Testing should not be the one to find MFJ "manufacturer problems in production". How long would the problem have gone on had the ARRL not Tested this Model.

Frank, when MFJ screw's-up, they screw up, it happens to everyone. Face the facts, and stop always making excuses for them, they just screwed-up, and the ARRL caught them TWICE.

73,

John


Title: RE: MFJ - What more can be said...
Post by: KG6AF on June 21, 2013, 08:15:25 PM
John,

I've always said that if MFJ screws up (based on facts, not innuendo), they, like all companies, should be called on it. The ARRL review unit did have two consecutive problems on this particular unit. But why does the ARRL test lab NOT AGREE with your assessment and rated it a "fine addition" to any shack? I'm not making any excuses. Period. I'm just quoting QST. Ergo, what jumped out to two eHam posters did not jump out to Joe Hallas! Why is that?

Frank


Maybe the eham posters suddenly realized that they were not subject to editorial control by an organization dependent on ad revenue from MFJ?

QST and their reviewers walk a very fine line in these matters.  On one hand, they don't want to paper over the problems they've experienced with a product, and that's to their credit.  But in their summary, they don't say that the tuner makes a fine addition to the shack once they returned it to MFJ for repair and then fiddled with it some more themselves, because they'd already made that point.  They count on you, the reader, to put two and two together.  Discretion is the better part of valor, and all that.

I took a quick look at eham reviews for the MFJ 9982.  Of the 9 reviews (but only 8 reviewers), at least three users mentioned problems with the roller inductor or gear mechanism.  These problems do not appear to be new ones.  By the way, one reviewer commented that it's a great tuner once you fix it up.  Well, that's nice, I guess.


Title: RE: MFJ - What more can be said...
Post by: K4FMH on June 21, 2013, 09:00:45 PM
John,

I think I did acknowledge that MFJ made mistakes on the assembly of this tuner. It seems that the QST reviewer Joe Hallas did not think they were as major of a "screw up" as you or a couple of others do. Oh, that's right....KG6AF says that Joe Hallas' objectivity chain must have been yanked by Publisher Harold Kramer so MFJ won't pull their advertising! So readers are supposed to put 2&2 together and conclude that the "fine addition" summary is bogus.

This is cherry-picking at its finest. You can prefer Palstar over MFJ all you want .... Palstar is a good company from what I know ... But that's all it is: your preference.

No excuses are necessary for MFJ on my part. I've always said in this forum: if they screw up, call them on it. But deal with facts and be fair. You were not fair with the complete QST review but selected just some of the review (Joe did find fault with the Palstars on tuning but you didn't acknowledge that!). I own other equipment besides MFJ. I've just never, ever had a single production issue .... other than me not adequately studying the manual from time to time ... with MFJ products.

73,

Frank

Frank,

You can quote the  "fine addition" as many times as you want.  BUT once again you refuse to say that MFJ screwed up and just continue to make EXCUSES.  

Quoting the  "fine addition" does not excuse a DEFECTIVE Tuner being tested by the ARRL. was sent BACK to MFJ for repair, and returned to the ARRL with ANOTHER PROBLEM REMAINING.    

Quoting the  "fine addition" does not justify obviously, if they have QC (which is debateable) they missed TWICE.

Frank is it so hard to admit "they screwed up", without the excuses.  

So I'll just keep my Palstar AT-AUTO and my Elecraft KAT500, and yes I finally sold my second (spare) MFJ962 because I just could not trust it.

BTW, we get very few Hurricanes down on St Kitts. We get mostly Tropical Storms, as they do not usually form into Hurricanes until they get up into the North Atlantic. The Gulf coast get's far more hurricanes then St. Kitts, but thanks for the concern.


73,

John

John,

I've always said that if MFJ screws up (based on facts, not innuendo), they, like all companies, should be called on it. The ARRL review unit did have two consecutive problems on this particular unit. But why does the ARRL test lab NOT AGREE with your assessment and rated it a "fine addition" to any shack? I'm not making any excuses. Period. I'm just quoting QST. Ergo, what jumped out to two eHam posters did not jump out to Joe Hallas! Why is that?

Frank


Thus, he found that the rotor inductor on the test unit was not set properly. And, the turns counter was slipping. These were manufacturer problems in production. How many units had or have this problem?
Anyone notice the July 2013 QST review on the MFJ-9992 transmatch?  They had more than a few problems with shoddy quality.

Whoda thunk?  ;-)


Wow what a surprise, a MFJ product with a QC problemS.  Who would have ever thought that could possibly happen, right Frank?  Must be just an inexperienced Test Engineer at the ARRL.  ::)

73,

John  

Frank,

What jumps out during the review, the ARRL sent the Tuner that was being reviewed back for repair and it is returned with ANOTHER problem.  I would have thought it would have been COMPLETELY CHECKED OUT PRIOR to return. And please do not give me the it was rough shipping excuse.

Perhaps if MFJ had proper QC procedures, they would know how many, and when the "manufacturer problems in production" started.  The ARRL Testing should not be the one to find MFJ "manufacturer problems in production". How long would the problem have gone on had the ARRL not Tested this Model.

Frank, when MFJ screw's-up, they screw up, it happens to everyone. Face the facts, and stop always making excuses for them, they just screwed-up, and the ARRL caught them TWICE.

73,

John


Title: RE: MFJ - What more can be said...
Post by: W5JON on June 21, 2013, 09:19:32 PM
Frank,


"cherry-picking at its finest"  =  "fine addition"


By and 73,

John


Title: RE: MFJ - What more can be said...
Post by: KG6AF on June 21, 2013, 10:23:31 PM
Oh, that's right....KG6AF says that Joe Hallas' objectivity chain must have been yanked by Publisher Harold Kramer so MFJ won't pull their advertising!

No, I said that the QST staff has to be careful to both tell the truth and at the same time not needlessly offend advertisers.  I have absolutely no reason to believe that the publisher leaned on anyone, but I do think that reviewers understand the line they walk.

So readers are supposed to put 2&2 together and conclude that the "fine addition" summary is bogus.

Again, no.  The "fine addition" summary isn't bogus, nor did I say it was.  What I did say was that it came with a qualifier that appeared earlier in the article.  Ignore that qualifier, if you want, but that's pretty much an operational definition of cherry-picking.

Similarly, the most recent eham.net review of the 9982 has the phrases "this is the BEST" and "has better tuning than the others."  The reviewer seems completely sincere in these beliefs, and I have no reason to doubt him.  I suppose a reader could focus on only those phrases, but he'd overlook the fact that the reviewer had to redress all the wiring for proper clearance, readjust the inductor turns counter, fix the inductor comb so the wheel turns freely, and replace the balun with a better one.  Those things seem...important.


Title: RE: MFJ - What more can be said...
Post by: K4FMH on June 22, 2013, 04:16:46 PM
Thanks John...but I'm not really sure that Joe Hallas cherry-picks! Good DX in the Bahamas....take some Texas salsa with you!

73,

Frank

Frank,


"cherry-picking at its finest"  =  "fine addition"


By and 73,

John


Title: RE: MFJ - What more can be said...
Post by: K4FMH on June 22, 2013, 04:32:02 PM
KG6AF,

Thank you for clarifying what you meant....especially since you were reading the tea leaves in the QST review. I would agree that the editorial style is --- and should be, IMHO --- even-handed: objective to observed flaws but not pejorative in tone. IF eHam reviewers held the same standard, these reviews would be much more valuable.

Readers of the QST review should take note of the two production flaws that Joe Hallas noted in his review. But they should, by the same token, take note of the summary conclusion he came to as well! That was, and remains, my point. For those who flippantly say that MFJ product line has NO QC procedures, they are flat wrong. In fact, Tom W8JI designed and put them in place. If someone doesn't respect Tom's body of work, well heaven help them!

In closing, we simply do not know how often production errors occur. No ham manufacturers release return or QC test data. But the culture on eHam is such that if it's MFJ, then one means all do...and that's demonstrably bunk!

73,

Frank

Oh, that's right....KG6AF says that Joe Hallas' objectivity chain must have been yanked by Publisher Harold Kramer so MFJ won't pull their advertising!

No, I said that the QST staff has to be careful to both tell the truth and at the same time not needlessly offend advertisers.  I have absolutely no reason to believe that the publisher leaned on anyone, but I do think that reviewers understand the line they walk.

So readers are supposed to put 2&2 together and conclude that the "fine addition" summary is bogus.

Again, no.  The "fine addition" summary isn't bogus, nor did I say it was.  What I did say was that it came with a qualifier that appeared earlier in the article.  Ignore that qualifier, if you want, but that's pretty much an operational definition of cherry-picking.

Similarly, the most recent eham.net review of the 9982 has the phrases "this is the BEST" and "has better tuning than the others."  The reviewer seems completely sincere in these beliefs, and I have no reason to doubt him.  I suppose a reader could focus on only those phrases, but he'd overlook the fact that the reviewer had to redress all the wiring for proper clearance, readjust the inductor turns counter, fix the inductor comb so the wheel turns freely, and replace the balun with a better one.  Those things seem...important.


Title: RE: MFJ - What more can be said...
Post by: W0XX on June 24, 2013, 05:38:18 AM
When I purchase something from a manufacturer, regardless if it is from MFJ who bought out someone else's product line, the last thing I want to do is fabricate, purchase, locate, repair missing or poor built equipment.  if I do that, then I feel MFJ should pay me for my time, effort and materials to correct their junk. In this case, the antenna doesn't work properly and it needs a new trap.  The one that came with it is defective but they won't send an entire antenna let alone the part.  I have asked a basically simple question:  Tell me the part I need, Part Number and Price.  That simple.

I will "order the part" and hopefully, they have no involvement in making it, else I will be back where I am now...

If a person tinkers with an item and then expects a company to take it back, I understand the issue there.  This isn't the case.


Title: RE: MFJ - What more can be said...
Post by: 2E0EAO on June 25, 2013, 06:15:14 AM
perhaps people are missing what MFJ stands for? Made From Junk.

I have three MFJ items, an antenna tuner that works well, a MFJ 259B antenna analyzer that needed replacement parts after its first use, because the battery box battery contacts melted through the plastic battery box, and an MFJ 1868 discone that is faulty.
1 out of 3 is very poor and therefoer MFJ will not get another penny from me.


Title: RE: MFJ - What more can be said...
Post by: W1JKA on June 25, 2013, 06:58:17 AM
Re:2E0EAO

Obviously yours is the correct definition of MFJ,but we here on this side of the pond not being to familiar with the OED or Queen's English define it at as Mississippi's Finest Junk.


Title: RE: MFJ - What more can be said...
Post by: 2E0EAO on June 25, 2013, 01:54:40 PM
perhaps people are missing what MFJ stands for? Made From Junk.

I have three MFJ items, an antenna tuner that works well, a MFJ 259B antenna analyzer that needed replacement parts after its first use, because the battery box battery contacts melted through the plastic battery box, and an MFJ 1868 discone that is faulty.
1 out of 3 is very poor and therefoer MFJ will not get another penny from me.



Damn, a few hours after posting this MFJ came to the rescue with regards to the discone, offering to replace the faulty part and deal with the antenna's warranty, when the UK conman I purchased it from will not. MFJ scores 1 radioworld dot co dot uk scores 0. MFJ is more likely now to get my next penny where as radioworld are getting litigation.


Title: RE: MFJ - What more can be said...
Post by: KG9H on June 29, 2013, 05:13:20 AM
I too have many many MFJ devices here.  Either they hit it out of the ballpark with a good product... or not.  The MFJ422, 90xx series of QRP radios, 925 auto-tuner are all great.  I had 3, 994 BRTs and all had issues.  In all fairness they sent me a new in box one in the end, it is in my garage - unopened.   Would I buy from then again, yes, but only after reading a few reviews.   Frank KG9H


Title: RE: MFJ - What more can be said...
Post by: W4VR on June 29, 2013, 06:11:55 PM
EVERYTHING I ever bought from them over the years **always** didn't work, needed repair, rework, further alignment & testing.
Stupid question...

Why did you keep buying from them over the years?

Personally, my 949 tuner is over 20 years old and other than tightening the set screws on the knobs every now and then, it has been working flawlessly.

That's what QC is all about.  Some of the stuff you buy from them will work flawlessly, and others will buy the same stuff and have terrible luck with it.


Title: RE: MFJ - What more can be said...
Post by: W0XX on July 02, 2013, 04:13:27 PM
I sent them a request for a schematic for a voice keyer that I have from them, it is a Rev 1 dated 1994.  Of course I got the uh, lemmie see, uh...and then, "email Jimmie".  Well, I called and emailed and their recommendation, "look on the internet".  Wow.  Why didn't I think of that!

Well, you guessed it.  I have no schematic, don't know if this is the way this thing is suppose to operate, etc.  No help.  Zero.  Product knowledge.  Zero.


Title: RE: MFJ - What more can be said...
Post by: AC4RD on July 03, 2013, 04:21:56 AM
I sent them a request for a schematic for a voice keyer that I have from them, it is a Rev 1 dated 1994.  Of course I got the uh, lemmie see, uh...and then, "email Jimmie".  Well, I called and emailed and their recommendation, "look on the internet". 

Wow.  They don't have a schematic handy for a product that's almost 20 years old?  Shame on them! 

There IS a schematic and a very complete manual online for their current voice keyer.

I'm gonna check now and see if I can still get a product manual and schematic for my MFJ spark-gap transmitter.   ;)


Title: RE: MFJ - What more can be said...
Post by: W0XX on July 03, 2013, 08:29:37 AM
Nope, they obviously don't have computers....
Amazing...I can find Heathkit manuals and just about everyone elses...even the rare stuff I have worked on over the years...

Looks like time to reverse engineer this thing....MFJ can't.


Title: RE: MFJ - What more can be said...
Post by: K4FMH on July 03, 2013, 07:48:36 PM
Wow, what a crock! Martin Jue has degrees in EE from Mississippi State and Ga Tech and was writing his PhD dissertation in EE when his company took off, keeping from receiving his doctorate. His department has been world leaders in computational fluid dynamics as well as developing the MPI computer protocol. Do you even know what these terms mean?

What MFJ does NOT have is a motive for catering to someone with a minor product (e.g., a voice keyer 20 years out of production; not a major product like a transceiver, etc.). For example, I have a Kenwood TS-940S transceiver. It's been out of production about the same period of time. I can find the owners manual on the Kenwood USA site. I used to own a minor product, the SM-220 scope. I can't find that product on their website. I haven't checked non-Kenwood websites. Is Kenwood incapable of reverse-engineering the SM-220? Sure they are capable! But why the hell would they? I'm sure that I wouldn't get much more from them than the same reply that the above person got from MFJ! So MFJ has tremendous talent amongst their engineers...and yes, they have quite a number of computers in their several factories...and are indeed capable of reverse-engineering a minor voice keyer. But, again, and like Kenwood USA, why the hell should they?

As the Three Stooges used to say, take a powder!

73,

Frank
K4FMH

Nope, they obviously don't have computers....
Amazing...I can find Heathkit manuals and just about everyone elses...even the rare stuff I have worked on over the years...

Looks like time to reverse engineer this thing....MFJ can't.


Title: RE: MFJ - What more can be said...
Post by: KJ4DHI on July 05, 2013, 03:07:59 AM
I too have had poor results with any new item I've purchased from MFJ. But, the used stuff of theirs I buy from other hams seems to work just fine.


Title: RE: MFJ - What more can be said...
Post by: W4KVW on July 05, 2013, 03:28:25 PM
Other than a light bulb every now & then I have had no issues with the MFJ gear I currently own or have owned in the past,NEW or USED!
 :)   ;D   :D  {:>)  }:>)   ;)

Clayton
W4KVW


Title: RE: MFJ - What more can be said...
Post by: KA2UUP on July 09, 2013, 10:21:04 AM
MFJ-1270 TNC:  10 years old and still operational.
MFJ-1278 TNC:  12 years old and still operational.
Ameritron AL-811H:  Had a minor problem about 6 years ago, fixed and shipped back for $50 and still working like a champ.
Ameritron ATR-30 antenna matchbox:  No problems in 13 years.
MFJ 6-position antenna-radio switch:  No problems in 7 years.
MFJ-1798 multiband antenna:  I just ordered a replacement kit for the capacitance hat wire and arrived in the time promised.  BTW, the antenna is 13 year old, and still working.

So, my question is:  What is the problem with MFJ?  NONE!!!!! ;D


Title: RE: MFJ - What more can be said...
Post by: K4FMH on July 10, 2013, 10:10:21 AM
KA2UUP:

Well said!

We do not see similar stones thrown at Yaesu for dropping support, etc. The Big Three do not sell 2,000 products (90%+ manufactured/assembled in Starkville, MS with other products OEMed for others in the commercial radio sector). If they did, I wonder if a cold solder joint would happen or some screws would come loose or a technician would just screw up an order?

But on a regular basis, someone starts ones of these Lets Jump on MFJ threads and away we go. Give'em their due, criticize'em when there are facts in the table and you have bothered to RTFM! Just like one should do any other vendor.

73 and have fun doing our hobby,

Frank
K4FMH

MFJ-1270 TNC:  10 years old and still operational.
MFJ-1278 TNC:  12 years old and still operational.
Ameritron AL-811H:  Had a minor problem about 6 years ago, fixed and shipped back for $50 and still working like a champ.
Ameritron ATR-30 antenna matchbox:  No problems in 13 years.
MFJ 6-position antenna-radio switch:  No problems in 7 years.
MFJ-1798 multiband antenna:  I just ordered a replacement kit for the capacitance hat wire and arrived in the time promised.  BTW, the antenna is 13 year old, and still working.

So, my question is:  What is the problem with MFJ?  NONE!!!!! ;D


Title: RE: MFJ - What more can be said...
Post by: W1JKA on July 10, 2013, 11:31:08 AM
How much more can be said about "What more can be said" about what already has been said?


Title: RE: MFJ - What more can be said...
Post by: KA2UUP on July 16, 2013, 01:35:03 PM
Gee, I wonder what is the problem.  I have had a MFJ-1798 in my back yard for 13 years with no problems.  The wire in the capacitance hat  finally broke.  I e-mailed MFJ on how to get the replacement copper tinned wire and within a day I had an answer.  I sent a letter with a copy of the e-mail and a check and within 7 days I had my wire kit.  As I have said before I have other MFJ H/W (MFJ-1270 and 1278 DSP, a microphone/TNC switch, a two microphone switch) and have had no problems in all these years.  Also, I have an Ameritron AL-811H which required some minor service and they did it for $60 (including shipping) and ATR-30 tuner which has served me very well for 12 years.  Am I just lucky?


Title: RE: MFJ - What more can be said...
Post by: N5INP on July 20, 2013, 06:50:58 PM
I got a MFJ-1754 dual band antenna after just getting back into the hobby. It seems to work well. It came with a hex wrench for the set screw that holds the vertical radiator in place. The wrench they sent with it wasn't the right size. It barely caught the edges of the hex screw and just bumped around the inside edges  of the set screw.

So I thought hmmm, no big deal I guess, I have a full set of both metric and inch standard hex wrenches, so I'll just use one of those. Here's the weird thing - none of them fit that hex set screw correctly. All were either too large or too small. I had to use a small screwdriver to loosen the set screw. I replaced it with a small screw I had in my screw collection. I've never seen anything like that before.


Title: RE: MFJ - What more can be said...
Post by: KE7TMA on July 22, 2013, 04:50:12 PM
Really a shame.  As you may realise, there are not that many companies willing to cater only to a small niche consumer audience like hams, selling them specialised low production stuff with low profit margins. Therefore I hate to see one of the few hams only companies bashed but they should really hire some QC inspectors, or something.  

Check out the latest MFJ antenna tuner review in QST.  The reviewer gives it fairly high marks despite it working poorly, being returned for servicing, coming back with other problems, and the poor dude finally fixing it himself.

I mean shit, at that point you might as well home-brew your tuner, because it's cheaper and the lead time is lower.

This also lets us know that you really have to read the fine print in QST reviews.  I'm sure it's not a coincidence, seeing as how MFJ always has a couple pages of ads in that magazine.


Title: RE: MFJ - What more can be said...
Post by: N5INP on July 22, 2013, 05:34:54 PM
Check out the latest MFJ antenna tuner review in QST.  The reviewer gives it fairly high marks despite it working poorly, being returned for servicing, coming back with other problems, and the poor dude finally fixing it himself.

As the other fellow mentioned, why not a little QC MFJ? Just get a person to pull off a product from the line and act as if they were the end consumer. Set it up and operate it, and if there are any anomalies, report it as if you were the poor slob that ordered one. It ain't rocket science.


Title: RE: MFJ - What more can be said...
Post by: KD8MJR on July 24, 2013, 01:46:24 AM
Personally I haver never seen a company like MFJ!
The Source of all our complaints is a simple fix, maybe just two properly trained QC people added to the line would solve most of it but instead they just keep on bleeding out on returns and complaints just so they can save a few bucks on staff.


Title: RE: MFJ - What more can be said...
Post by: K1CJS on July 24, 2013, 05:04:07 AM
One suggestion could be simply that they take the people who are working on these returns and add them to the end of the manufacturing line, which would in effect take out the middle man--the consumer!

That would also relieve the shipping and receiving department and the turn around time--adding to their bottom line.  Hey!  It's Martin's company, so he does as he sees fit--but I sure would be embarrassed by the amount of returns coming back if it were my company!


Title: RE: MFJ - What more can be said...
Post by: W9KDX on July 24, 2013, 07:11:55 PM


Check out the latest MFJ antenna tuner review in QST.  The reviewer gives it fairly high marks despite it working poorly, being returned for servicing, coming back with other problems, and the poor dude finally fixing it himself.


I was also amazed that such poor (typical) quality control did not doom the product from a review point of view.  I guess some reviewers just have a high tolerance, but I will give him points for mentioning all the problems in the review.

ANYTHING I buy from MFJ I do so with the full awareness that there is a higher than normal possibility that I will have to send it in for repairs, right out of the box.  With that built into the price, I usually am pleasantly surprised.  And when there is a problem, I have factored it into the equation.


Title: RE: MFJ - What more can be said...
Post by: W3DBB on July 25, 2013, 04:34:05 AM
It is impossible to inspect quality into a product. Quality has to be the thrust of an entire organization in all areas, including the non-manufacturing areas, for the final product to be of high quality. It's not easy for a company of any size.

Regarding MFJ, I have maybe 4 items they manufactured or marketed in my collection which goes back 40-45 years and consists of hundreds of items. Two of the four MFJ items don't work very well but they do work as MFJ intended. Never had a problem with DOA, infant mortality, or loose electrons in any of the four.

I'm more into collecting and using vintage equipment than buying new gear and being sensitive to it's cost. This tends to hold down the amount of MJF inventory.   :)


Title: RE: MFJ - What more can be said...
Post by: K9MHZ on July 27, 2013, 03:44:20 PM
It is impossible to inspect quality into a product. Quality has to be the thrust of an entire organization in all areas, including the non-manufacturing areas, for the final product to be of high quality. It's not easy for a company of any size.....

Very, very well put.  I guess I've never understood the attraction to MFJ products, as most things can be found in other brands that are of better quality. 


Title: RE: MFJ - What more can be said...
Post by: N5INP on July 27, 2013, 04:01:16 PM
I just ordered some basic items today because I'm still just getting back into the hobby. All I have now is a 2m/440 HT and an outside antenna. I ordered a Daiwa SWR meter and a dummy load. I picked the Daiwa for the SWR meter because of quality and the MFJ-260C for the dummy load, since it was a decent price. I also factored into the equation complexity of design. I figured it would be pretty hard to screw up the design of a simple dummy load.  :)


Title: RE: MFJ - What more can be said...
Post by: W9KDX on July 30, 2013, 01:09:37 PM
......I figured it would be pretty hard to screw up the design of a simple dummy load.  :)

You would think that would be the case, wouldn't you.  Before I decided to get an MFJ dummy load I felt the same way.  After I read multiple cases where they had, again, messed it up, I spent the additional $50 or so and got a Palstar.  No regrets at all; the last thing I needed was some loose screws and bad connections messing up my Yaesu equipment.

Whenever I did buy the one or two items I have had to buy that were MFJ, I have always asked the guys at HRO to make sure that they shake the box for me so I don't get the version with the "extra screws".  They new exactly what I was talking about.


Title: RE: MFJ - What more can be said...
Post by: N5INP on July 30, 2013, 02:50:06 PM

You would think that would be the case, wouldn't you.  Before I decided to get an MFJ dummy load I felt the same way.  After I read multiple cases where they had, again, messed it up, I spent the additional $50 or so and got a Palstar.  No regrets at all; the last thing I needed was some loose screws and bad connections messing up my Yaesu equipment.

OK so I just got the MJF-260C. I opened it and inspected it. About what I expected. The case looks like it was bent to shape after the paint was applied - so the paint is a little cracked at the bends.  ::)

I took the case off too, just to make sure whatever was inside looked OK. The outer case has slots for the screws to go through, and they screw into holes in the inner case. The slots are for alignment slop - OK fine I've seen that before. But even with the slots for slop some of the holes still barely shown through the slots - LOL.

The resistor was big and it measured 50 ohms, so as far as I'm concerned its functional enough. But it's clearly designed down to a price point. Way down.



As an aside - what's up with not being able to post pics? I can't attach a pic and I can't even use

Code:
[img][/img]
tags to link to a pic? What the ... why are we censoring technical pictures? A picture is worth a thousand words ...


Title: RE: MFJ - What more can be said...
Post by: K4FMH on August 03, 2013, 11:14:53 AM
You folks do not read the Forums much before you post, do you? I wonder if you also do not ask if the frequency is in use before you issue a call?

As stated several times before: MFJ companies DO HAVE a QC PROCESS! It was designed by Tom W8JI as per a conversation with Martin F. Jue himself. I've been on the factory floor, watched and spoken with the folks doing this. If you think it's a hokey process, just drop a nasty note to W8JI in Barnesville GA with your opinion. Be prepared to turn down your RF gain when you do....

On the statement that some other manufacturers sell products of better quality, there's no big argument that, say, Alpha amplifiers may have better build quality than Ameritron. But they are not in competitive price points either....much as my Porsche is a much better build quality than my Chevy Silverado was...but the difference in price is substantially different.

If someone wants to deconstruct an MFJ product and critique such things as how the metal fabrication works, do it to another vendor's model and see what you find. My favorite Kenwood transceivers, for instance, are know for either failing circuit traces or errors in workmanship. But I don't see threads saying that Kenwood's suck like there is for MFJ.

Do any of you who have hip-pocket answers like "just stick a person on the end if the line..." EVER manufactured and sold even ONE product line? How about the 2,000 that MFJ Enterprises sells?

In 2005 I had cancer. I read many websites about the particular cancer that I was diagnosed with. Nothing but disaster and doom appeared on the horizon for me. Why? Only those with bad experiences were motivated to post! Thank God I survived and, like other survivors, I don't post on those websites. If the naysayers toward MFJ were legion, I don't think that the hundreds who made the trip to Starkville for the recent 40th anniversary, and the thousands who watched via W5KUB's live Internet feed, would have done so.

Rave on but MFJ gives a "no matter what" guarantee (like Walmart), makes things that no one else does---see Ray Novak's speech at the 40th Anniversary on W5KUB's site)---and defined some product lines that others now make. If you can seriously home brew an autotuner, head to your workbench! Good luck in finding the parts (oh, MFJ sells parts too) or do you plan to find them at Lowes?

73 and just listen to yourself,

Frank
K4FMH

Check out the latest MFJ antenna tuner review in QST.  The reviewer gives it fairly high marks despite it working poorly, being returned for servicing, coming back with other problems, and the poor dude finally fixing it himself.

As the other fellow mentioned, why not a little QC MFJ? Just get a person to pull off a product from the line and act as if they were the end consumer. Set it up and operate it, and if there are any anomalies, report it as if you were the poor slob that ordered one. It ain't rocket science.


Title: RE: MFJ - What more can be said...
Post by: N5INP on August 03, 2013, 01:16:30 PM
If someone wants to deconstruct an MFJ product and critique such things as how the metal fabrication works, do it to another vendor's model and see what you find. My favorite Kenwood transceivers, for instance, are know for either failing circuit traces or errors in workmanship. But I don't see threads saying that Kenwood's suck like there is for MFJ.

This thread is not about Kenwood, so why would we be taking about Kenwood quality? If Kenwood has sucky QC then someone needs to open a thread about Kenwood suckyness. But this ain't it.

Quote
Do any of you who have hip-pocket answers like "just stick a person on the end if the line..." EVER manufactured and sold even ONE product line? How about the 2,000 that MFJ Enterprises sells?

I've never flown an airplane but I know I would pre-flight it before taking it up. I've never operated on a person but I know all the instruments need to be sterile, and so on. Many things in life simply require common sense and that includes manufacturing. And yes I've hand built electronics and cabinets before, so I know a few things about metal work.

For example, the paint cracks on the MFJ dummy load cabinet. That clearly comes from bending the metal after being painted. Common sense dictates to bend metal and then paint. Simple basic common sense.

Quote
73 and just listen to yourself, ...

Oh I am, and I like what I hear.


Title: RE: MFJ - What more can be said...
Post by: K4FMH on August 03, 2013, 08:04:45 PM
Yea, it IS about QC...Kenwood is just an example...making my point that MFJ gets jumped on moreso than most other companies. How about Yaesu

Your example of bending "painted" metal (and we do not know if that produced your personal example) is only indicative of that one item, not a standard practice. I know from direct experience at the MFJ plant that their cases are NOT painted before going through the fabrication machine. So, at best, this was a one-off screw-up. Do you have a second MFJ product like this? Or is it their only product you've purchased?

How much do you actually know about QC procedures? I taught the statistical methods involved in QC for years. No product manufacturer, even for those you tout in your reply, go through a full inspection for every item produced. See, for instance, the links below to learn what QC goes into your automobiles, washing machines, and even the oscilloscope by your hospital bed:

http://auto.howstuffworks.com/under-the-hood/auto-manufacturing/automotive-quality-control1.htm

http://www.wisegeek.net/what-is-involved-in-a-quality-control-inspection.htm

http://www.toyotageorgetown.com/qualdex.asp

Toyota has led the world in QC...led by Dr. Deming:

http://en.wikipedia.org/wiki/W._Edwards_Deming

Thus, MFJ uses QC procedures on par with auto makers, including the leaders. Whether paint inside an electronic cover had chipped paint is virtually irrelevant to the function or appearance of a product. It should not be held as evidence of manufacturer malfeasance or incompetence. Just pull away the carpet in your car or truck and check the paint. Try complaining about what you find to your auto dealer!

MFJ has increased efficiency and reliability of many products through wave soldering machinery. They are hamstrung in having to rely on vacuum tubes from non-US vendors, having to return as many as one-quarter of them back to their makers. But, then, Alpha has to rely on similar sources for their amplifiers. QC isn't about a single manufacturer as you argue but it's a competitive market-driven phenomenon. It's also why the price of Toyota skyrocketed whereas Ford didn't. But Ford has increased QC procedures as well as its price to pay for them.

If you want to just listen to yourself rant, suit yourself. But learn something about what you're ranting about before posting. That is, if you want folks to agree with you.

73,

Frank
K4FMH


Title: RE: MFJ - What more can be said...
Post by: N5INP on August 04, 2013, 05:30:59 AM
Your example of bending "painted" metal (and we do not know if that produced your personal example) is only indicative of that one item, not a standard practice. I know from direct experience at the MFJ plant that their cases are NOT painted before going through the fabrication machine. So, at best, this was a one-off screw-up. Do you have a second MFJ product like this? Or is it their only product you've purchased?

Ahem ...

Quote
N1ZHE

I got this mainly to connect to my 2nd unused antenna port just in case I hit the wrong button ... cheap insurance indeed!

My only gripe (an I own a lot of MFJ equipment, all fine) is cosmetic. I worked for years for a company that made cabinets, etc for the computer and telecommunication industry. Made stuff for EMC, Cisco, IBM, etc.

I can tell MFJ painted the cabinet wnen it was still flat, then used press brakes or something similar to bend it. Because they painted it first then bent the cabinet it has less than desirable corners where the bends were made. The paint cracked and no longer fully covers the bend area.

C'mon MFJ, you're really not saving that much money!

http://www.eham.net/reviews/review/100888


Title: RE: MFJ - What more can be said...
Post by: K4FMH on August 04, 2013, 06:52:15 AM
Ok, I'm a hypocrite on that one! I should have reviewed your narrative more carefully. That's my error.

As you said, it's likely a one-off thing. I still couldn't tell from your narrative if the cracking was on the outside where it's visible or on the inside where it's not.

Call Richard Stubbs at 1-800-647-1800 and report this issue. He's likely to just send you a replacement.

Just keep in mind: QC does not reduce product errors to zero. The final 1% of those manufacturing would reduce the profit margin to a negative number (I.e., a loss) in most cases. Assembly line manufacturing (especially of a thousand or two products) is not artisan production.

Thanks for the constructive dialog here. I do hope you will give Richard a call to resolve the issue.

73 OM,

Frank
K4FMH


Title: RE: MFJ - What more can be said...
Post by: W8AAZ on August 05, 2013, 05:13:56 PM
I think we should shut down all those ham companies that anyone has a rant against.  Pretty soon, everything would be much better, in my opinion, because before long we would all be back in 1920's status and have to build all our own gear, except for commercial stuff that is applicable to our needs.  Then you would find out who the REAL HAMS are! 


Title: RE: MFJ - What more can be said...
Post by: N5INP on August 05, 2013, 05:48:18 PM
I think we should shut down all those ham companies that anyone has a rant against.  Pretty soon, everything would be much better, in my opinion, because before long we would all be back in 1920's status and have to build all our own gear, except for commercial stuff that is applicable to our needs.  Then you would find out who the REAL HAMS are! 

LOL - probably right. I haven't researched it but what was the radio technology in the 1920's? It was beyond spark gaps right? Did they have tuned receivers yet?

I'm reminded of the Movie Contact where the aliens received Hitler's TV broadcast and sent it back to us with information on how to build a worm hole transporter. If they started receiving transmission technology from the 1920's all over again, they'd probably figure we weren't worth bothering with. I mean 93 years of progression and this planet has reversed it's technology curve.  :-[


Title: RE: MFJ - What more can be said...
Post by: KE7TMA on August 12, 2013, 10:25:36 PM
I think we should shut down all those ham companies that anyone has a rant against.  Pretty soon, everything would be much better, in my opinion, because before long we would all be back in 1920's status and have to build all our own gear, except for commercial stuff that is applicable to our needs.  Then you would find out who the REAL HAMS are! 

Maybe we should evaluate companies based upon the quality of their products and their fitness for use, and give the companies that have QC issues some feedback on a public forum - perhaps they will listen!

Let's get real for a moment.  These companies are in business, and customers deserve a product that works the first time, not something that needs to be fixed before you even get to use it.  They are in business, they aren't operating a charity.


Title: RE: MFJ - What more can be said...
Post by: W1JKA on August 13, 2013, 03:37:11 AM
  Maybe MFJ would do well to re define themselves as a REAL HAM experimenter and parts supply company for the benefit of those who do not have a junk box and prefer to tinker and get things working on their own. Their prices are certainly within reason.


Title: RE: MFJ - What more can be said...
Post by: N5INP on August 13, 2013, 06:09:39 AM
Now that we can link to pics ...

Here's what I'm talking about. One pic shows the cracks in the paint caused by bending after being painted. The other one shows how the little cover has a curve to it's top. Should be nice and square. Does that prevent it from working properly. No. But it does show a lack of attention to fit and finish. It's not very professional and could be improved. I mean if your going to bend something why not make it square? If your going to paint something why not do it after bending? Looking at it on the desk it just has that appearance of a high school shop project, not something from a major company.

(https://lh6.googleusercontent.com/-flsNfMCp49A/Ugoup4H0_2I/AAAAAAAAAVw/Rdd5LnUjN28/s640/mfj_1.jpg)

(https://lh4.googleusercontent.com/-gZweOxvgOug/Ugour9eWKVI/AAAAAAAAAV0/xk1QBjkoyI0/s640/mfj_2.jpg)


Title: RE: MFJ - What more can be said...
Post by: W5JON on October 07, 2013, 06:09:43 AM
If this problem was known to MFJ, I am very surprised they did not announce this themselves, and not kept it under wraps. Some QC problems are much bigger then loose screws, cold solder joints, etc, as this can potentially be a lethal problem, and it really needed to be passed on BY MFJ:

WARNING TO AL-82, 1200, 1500 OWNERS!!!

http://www.eham.net/ehamforum/smf/index.php/topic,92616.0.html


Title: RE: MFJ - What more can be said...
Post by: K4FMH on October 26, 2013, 08:07:24 PM
The title of this thread is MFJ-What more can be said. Here's another thing that should be said...

If you are on Facebook and "Like" the MFJ Enterprises page (over 6,800 have), you are getting a preview of new products from their 2014 catalog, posted by Richad Stubbs, who lays out the catalog. MFJ continues to innovate with new products ranging from the cleverly simple to the complex. Martin continues to identify new solutions to issues that hams face. These now total well over 2,000 products, over 90% of which are made or assembled in the U.S.

Buy'em if you want. Ignore'em if you wish. But MFJ continues to focus on amateur radio where many companies have relegated ham products to secondary status.

73,

Frank
K4FMH


Title: RE: MFJ - What more can be said...
Post by: WA6KYR on October 29, 2013, 09:03:01 AM
I needed a butterfly capacitor for my homemade  Magloop so I purchased it from MFJ.
  I made a portable tuner so I purchased the  variable capacitors from MFJ.  I bought a Cushcraft MA5B from Cuscraft many years ago.  If I needed spare parts I could obtain them from MFJ (Cushcraft).   I have a Mirage amp I bought 27 years ago, if I had a problem where would I get parts and get it fixed?  MFJ could.   Of course the MFJ259b is a must have device.  If it breaks you can have it repaired easy enough at MFJ.  I would just recommend you pay extra to have them double check that each feature on the MFJ259b works.  Now you know the pluses and how to fix the minuses.  Quit bashing this company.  If you could do better than MFJ and make a profit then open your own company and compete.


Title: RE: MFJ - What more can be said...
Post by: KH6DC on October 29, 2013, 12:04:50 PM
I got my ham license in 1994 and bought a MFJ versa tuner along with my Kenwood TS450.  I was told by an old timer to open up the tuner and check to make sure as he told me MFJ = Mighty Fine Junk.  So I did and found extra screws, balls of solder on the bottom of the chassis and cold/poor solder joints which I quickly fixed.  Same for an Ameritron AL811 amp I got the following year where the T/R relay without a chassis had cold solder joints.  I fixed those up and they worked for 10+ years no problem.  I sold the tuner and picked up a Palstar AT-Auto then now HF-Auto.  I sold the amp a few years ago in excellent operating condition after owning it for 17 years, for a Tokyo Hy-Power HL1.2 then Elecraft KPA 500.

That said their exit QC my not be the greatest and other things I owned was excellent right out of the box, but once dressed up it works for years and years.  Yes it's 50-50 and the stuff I owned lasted a long time but stuff is innovative and relatively inexpensive that most of us can afford or start out with.


Title: RE: MFJ - What more can be said...
Post by: N5GZH on October 30, 2013, 07:57:09 AM
The shame about MFJ is that they have such an innovative and well designed line of products that  come up short somewhere between the drawing board and delivery.  I have had good luck with a number of their manual transmatches.  But  I recently received the 993B ext. auto tuner and I have to say it does not look all that water tight.  The housing looks like it was assembled by someone wearing binoculars on backward.  A $300.00 dollar product  marketed to live outdoors should absolutely be up to the task. Rather than try to return it to MFJ, I will probably do the "MFJ thing" and work it over with some silicone caulk.

I guess we get what we pay for (or less).   I don't expect Palstar or Collins at MFJ prices.  But a little more attention to QC and better documentation would
sure be nice. 





Title: RE: MFJ - What more can be said...
Post by: W6UV on October 30, 2013, 11:31:32 AM
The reason why MFJ keeps selling poorly assembled and often non-working equipment is simple: you people keep buying it.


Title: RE: MFJ - What more can be said...
Post by: WD4ELG on October 30, 2013, 10:01:05 PM
AH6OK, why did you sell the THP for the KPA? I have a THP 1.2, and I am curious...


Title: RE: MFJ - What more can be said...
Post by: WI8P on October 31, 2013, 11:18:42 AM
The reason why MFJ keeps selling poorly assembled and often non-working equipment is simple: you people keep buying it.

Not true.  What keeps them doing it would people not returning the merchandise, either fixing it themselves or selling it to someone else.  BTW: I have bought a couple of things from them and have no complaints.  One is an antenna analyzer and the other a switching power supply.  Both work as advertised and were much less expensive than some competitors. Had they not worked or had problems, they would have been returned as many times as needed until they were corrected - all on their dime.


Title: RE: MFJ - What more can be said...
Post by: KE7TMA on November 05, 2013, 12:58:08 PM
I needed a butterfly capacitor for my homemade  Magloop so I purchased it from MFJ.
  I made a portable tuner so I purchased the  variable capacitors from MFJ.  I bought a Cushcraft MA5B from Cuscraft many years ago.  If I needed spare parts I could obtain them from MFJ (Cushcraft).   I have a Mirage amp I bought 27 years ago, if I had a problem where would I get parts and get it fixed?  MFJ could.   Of course the MFJ259b is a must have device.  If it breaks you can have it repaired easy enough at MFJ.  I would just recommend you pay extra to have them double check that each feature on the MFJ259b works.  Now you know the pluses and how to fix the minuses.  Quit bashing this company.  If you could do better than MFJ and make a profit then open your own company and compete.

I don't think most of the people who buy MFJ products are looking to open their own company and out-compete MFJ, they just want the product they have purchased to work as specified and have a certain level of quality and reliability.


Title: RE: MFJ - What more can be said...
Post by: KH6DC on November 05, 2013, 04:33:43 PM
AH6OK, why did you sell the THP for the KPA? I have a THP 1.2, and I am curious...

Just lazy, wanted to track frequency changes automatically.  I love and do miss the THP 1.2.  My son was 4 and he would turn the dials and press switches without me knowing on everything (rig, tuner, linear, etc.) so when was in a qso, the safetys tripped on the THP.  keep the 1.2 because it's an awesome amp, I might save up for the THP 2500  :D  He's 7 now and knows better and also gets involved in my qsos, sometimes dropping my callsign so it was only for a short time.


Title: RE: MFJ - What more can be said...
Post by: WD4ELG on November 05, 2013, 11:00:12 PM
Thanks for the info, Delwyn.


Title: RE: MFJ - What more can be said...
Post by: KB8ASO on November 13, 2013, 09:35:33 AM
"I don't think most of the people who buy MFJ products are looking to open their own company and out-compete MFJ, they just want the product they have purchased to work as specified and have a certain level of quality and reliability."

I could not agree more. If MFJ had to sell to a major retailers such as Walmart, Costco, Amazon, Sears etc. would never survive. The return rate under products would be much greater than a major retailer would or could live with.  Many of their products have good engineering behind them ( some are questionable ) and the ham engineers that Martin contracts with are usually at the top of their game.  As for quality-control being in place, that maybe true as there are QC stickers with peoples initials on them.  I feel that they are doing something but obviously not enough or in the right places. There are just too many stupid quality issues among the products that are complained about here on Eham and I've also experienced personally.

Randy AB9GO


Title: RE: MFJ - What more can be said...
Post by: W0JRT on November 20, 2013, 11:09:22 AM
My MFJ experience (still unfolding): I ordered a receiver kit and enclosure.  They sent an e-mail indicating the enclosure had shipped.  I expected a square-ish box but received a rather long box.  Inside was an antenna that I didn't order.  I also found a packing list that had a different customer's name & address.  I contacted MFJ via their web site but they have yet to respond.


Title: RE: MFJ - What more can be said...
Post by: KD8MJR on November 20, 2013, 12:34:34 PM
IMO anyone buying a MFJ product should consider it a semi built Kit and treat it as such.  If you look at it that way then you wont get upset.


Title: RE: MFJ - What more can be said...
Post by: NY7Q on November 27, 2013, 08:03:08 AM
LIKE I HAVE STATED PREVIOUSLY, I BUY MFJ PRODUCTS, SHAKE THE BOX BEFORE I OPEN IT, AND THEN OPEN BOX, TAKE CLAM SHELLS OFF AND CHECK IT OUT. SELDOM DO I FIND ANY PROBLEMS. I CONTINUE TO SUPPORT MFJ BECAUSE THEY GIVE HAMS PRODUCTS THAT NO ONE ELSE WILL PROVIDE. I HAVE A ROOM FULL OF MFJ PRODUCTS AND IT ALL WORKS, (SOME FOR 20 YEARS).
GO BRONCOS AND MFJ.


Title: RE: MFJ - What more can be said...
Post by: W8ASA on November 27, 2013, 09:12:38 AM
What NY7Q said. I have an MFJ 4245 power supply and 949E tuner in my shack at the moment. Both have been with me for at least 7 years, and neither has given me any hint of trouble.

I recently purchased an AV-680 from them (Hy-Gain division) for my club. Something was wrong with the matching network box, so I sent it back last week. They received it yesterday, and I am awaiting word on what they will do about it. If they repair or replace it within a reasonable amount of time, I'll continue to think well of them.

I've heard horror stories, and I've heard great reviews, but like NY7Q said, who else supports ham radio to the extent that Martin and his folks do?

Ken - W8ASA


Title: RE: MFJ - What more can be said...
Post by: KE7TMA on November 27, 2013, 12:38:25 PM
IMO anyone buying a MFJ product should consider it a semi built Kit and treat it as such.  If you look at it that way then you wont get upset.

I guess that would be OK if they noted this prominently in their catalog or on their site.  "Be aware that these products may have to be adjusted to ensure proper operation; Some assembly may be required."

They don't say this though.


Title: RE: MFJ - What more can be said...
Post by: N5INP on November 27, 2013, 03:37:36 PM
I would hazard a guess that the discrepancy between people who buy the same MFJ product and have widely differing results is due to the manufacturing process.

You can have a great engineer design a nice product on paper, but if it isn't manufactured with quality standards it will not present the same experience to all customers. That's what quality control is for - to make sure the product works the same for every customer.



Title: RE: MFJ - What more can be said...
Post by: AC4RD on November 28, 2013, 09:44:06 AM
If MFJ had to sell to a major retailers such as Walmart, Costco, Amazon, Sears etc. would never survive. The return rate under products would be much greater than a major retailer would or could live with

Randy, what IS the return rate on MFJ products?  I'm sure you wouldn't make such a statement unless you knew what the return rate actually is, since otherwise it would be a nasty slur based on anecdote, on nothing but hearsay and a handful of complainers on websites.  So tell us, Randy, what is MFJ's actual return rate?


Title: RE: MFJ - What more can be said...
Post by: KE7TMA on November 28, 2013, 07:28:20 PM
If MFJ had to sell to a major retailers such as Walmart, Costco, Amazon, Sears etc. would never survive. The return rate under products would be much greater than a major retailer would or could live with

Randy, what IS the return rate on MFJ products?  I'm sure you wouldn't make such a statement unless you knew what the return rate actually is, since otherwise it would be a nasty slur based on anecdote, on nothing but hearsay and a handful of complainers on websites.  So tell us, Randy, what is MFJ's actual return rate?


I would say it's more of a judgement based upon observations made by the ham community, and not a nasty slur.  Maybe MFJ will tell us if we ask, what their return rate is.


Title: RE: MFJ - What more can be said...
Post by: W5JON on November 29, 2013, 05:28:24 AM
..........  I'm sure you wouldn't make such a statement unless you knew what the return rate actually is, since otherwise it would be a nasty slur based on anecdote, on nothing but hearsay and a handful of complainers on websites.......  

Yup, it is all just a vast conspiracy against MFJ/Ameritron by all those "buy USA" haters.  They all just spend their waking hours making up all those false negative and "0" reviews, and trying to put down a US Company. Yup, just a vast conspiracy with no basis in fact, and all in those hundreds (handful) of hateful folks imaginations'.

73,

John   


Title: RE: MFJ - What more can be said...
Post by: AC4RD on November 29, 2013, 08:03:22 AM
Yup, just a vast conspiracy with no basis in fact, and all in those hundreds (handful) of hateful folks imaginations'.
 

John, I'm just saying, if somebody wants to tell us that "MFJ's return rate would be considered excessive at [other manufacturer]," that person really SHOULD know what MFJ's return rate is.  How can anybody say it's too high without knowing what it actually is?  There are a bunch of people who b1tch about MFJ online, but satisfied customers presumably comment much less often--so right now we have no DATA, we don't KNOW what MFJ's return rate is.  And claiming it's "too high" without any idea of what it actually IS, is irresponsible IMO. Get the data, and THEN we can talk about it.  Isn't that reasonable? Otherwise it's an uninformed guess, and possibly even defamatory.


Title: RE: MFJ - What more can be said...
Post by: KG6AF on November 29, 2013, 08:50:06 AM
There are a bunch of people who b1tch about MFJ online, but satisfied customers presumably comment much less often...

If you're going to ask others to back up their claims with evidence, you should do the same for this one.

You will have no problem finding products in the review section for which the comments are overwhelmingly positive.  A few of those products are MFJ's.


Title: RE: MFJ - What more can be said...
Post by: N5INP on December 01, 2013, 05:34:04 AM
There are a bunch of people who b1tch about MFJ online, but satisfied customers presumably comment much less often...

If you're going to ask others to back up their claims with evidence, you should do the same for this one.

Well he did say presumably didn't he?

From Google definition -

Quote
pre·sum·a·bly
priˈzo͞oməblē/
adverb
adverb: presumably

    1.
    used to convey that what is asserted is very likely though not known for certain.


Title: RE: MFJ - What more can be said...
Post by: KG6AF on December 01, 2013, 12:04:29 PM
There are a bunch of people who b1tch about MFJ online, but satisfied customers presumably comment much less often...

If you're going to ask others to back up their claims with evidence, you should do the same for this one.

Well he did say presumably didn't he?

From Google definition -

Quote
pre·sum·a·bly
priˈzo͞oməblē/
adverb
adverb: presumably

    1.
    used to convey that what is asserted is very likely though not known for certain.

He criticized someone for allegedly failing to back up a claim with evidence, and then failed to do the same for his claim.  "Presumably" isn't an escape hatch for an assertion with nothing behind it.


Title: RE: MFJ - What more can be said...
Post by: N5INP on December 01, 2013, 02:00:54 PM
He criticized someone for allegedly failing to back up a claim with evidence,

Did they say "presumably" when they made a claim?

Quote
and then failed to do the same for his claim.  "Presumably" isn't an escape hatch for an assertion with nothing behind it.

Sure it is. If you preface your assertion with that word, that takes care of it. You are stating you don't have evidence and that you are not certain. If you don't use that word, then you need to provide evidence. See, that's what different words are in the dictionary for, to make to most use of our language.


Title: RE: MFJ - What more can be said...
Post by: KG6AF on December 01, 2013, 02:38:14 PM
He criticized someone for allegedly failing to back up a claim with evidence,

Did they say "presumably" when they made a claim?

Quote
and then failed to do the same for his claim.  "Presumably" isn't an escape hatch for an assertion with nothing behind it.

Sure it is. If you preface your assertion with that word, that takes care of it. You are stating you don't have evidence and that you are not certain. If you don't use that word, then you need to provide evidence. See, that's what different words are in the dictionary for, to make to most use of our language.

If I said, "N5INP was raised by hoboes, presumably," you'd have every right to object, with or without the "presumably."


Title: RE: MFJ - What more can be said...
Post by: N5INP on December 01, 2013, 03:05:54 PM

If I said, "N5INP was raised by hoboes, presumably," you'd have every right to object, with or without the "presumably."


Let me spell it out for you and the gentle readers.

Case 1:

N5INP was raised by hobos.

^^^ That is a direct assertion without qualifiers. You have no language letting the audience know you are not sure. In fact, you are making a direct assertion that has to be backed up by evidence.

Case 2:

N5INP was presumably raised by hobos

That is a statement of opinion with a qualifier that it is (from the definition) "not known for certain". In this case you have let the audience know you are not sure.

I don't know what is so hard about this.


Title: RE: MFJ - What more can be said...
Post by: KG6AF on December 01, 2013, 03:41:43 PM

If I said, "N5INP was raised by hoboes, presumably," you'd have every right to object, with or without the "presumably."


Let me spell it out for you and the gentle readers.

Case 1:

N5INP was raised by hobos.

^^^ That is a direct assertion without qualifiers. You have no language letting the audience know you are not sure. In fact, you are making a direct assertion that has to be backed up by evidence.

Case 2:

N5INP was presumably raised by hobos

That is a statement of opinion with a qualifier that it is (from the definition) "not known for certain". In this case you have let the audience know you are not sure.

I don't know what is so hard about this.

You are missing an essential point.  You are arguing that by saying, "I believe this is very likely but not known for certain" that you are absolved of any responsibility to prove that whatever you're claiming is very likely.  But that's not the way things work in the real world, where a great many things aren't completely certain, but we still have to back up our claims, tentative as they may be, with evidence.  Or at least we should, especially if we've asked others to back up their claims.

We do agree about one thing: I don't see what's so hard about this, either.


Title: RE: MFJ - What more can be said...
Post by: N5INP on December 01, 2013, 03:53:29 PM
You are missing an essential point.  You are arguing that by saying, "I believe this is very likely but not known for certain" that you are absolved of any responsibility to prove that whatever you're claiming is very likely. 

There are claims and there are claims. Claims of fact are one thing. Claims of opinion are quite another. An opinion is not a statement of fact. It can be simply one's presumption based on their own experience in life. That's why it's stated as such if the claim is not being asserted as a direct assertion of factual truth.

Like this: I presume you will not be able to understand what I'm telling you here.

It's simply my opinion based on the conversation. It may be wrong, I don't claim otherwise, but I do claim that my opinion is that you won't get it.

Heck, this forum would be very empty if all the presumptions in all the posts were challenged and had to be backed up with facts to the degree you are asserting.



Title: RE: MFJ - What more can be said...
Post by: KG6AF on December 01, 2013, 04:45:16 PM
You are missing an essential point.  You are arguing that by saying, "I believe this is very likely but not known for certain" that you are absolved of any responsibility to prove that whatever you're claiming is very likely. 

There are claims and there are claims. Claims of fact are one thing. Claims of opinion are quite another. An opinion is not a statement of fact. It can be simply one's presumption based on their own experience in life. That's why it's stated as such if the claim is not being asserted as a direct assertion of factual truth.

Like this: I presume you will not be able to understand what I'm telling you here.

It's simply my opinion based on the conversation. It may be wrong, I don't claim otherwise, but I do claim that my opinion is that you won't get it.

Well, you're right, sort of, in that you're wrong.  I understand what you're saying.  I just think you're woefully mistaken.  First you argued that the use of the word "presumably" precluded a need for factual backup.  Now you're arguing that the statement of an opinion precludes the need for facts.  I think you're wrong on both counts.

As for factual backup of opinions, I do think it's a good idea, but you'll notice that I haven't made a point of challenging every fact-free post made on this thread or others (and there's no lack of them to challenge).  You're forgetting the point of my initial post. This back-and-forth began because someone demanded that someone else produce facts to back up an opinion, and then failed to produce facts to back up their opinion.  That's when you chimed in with the "presumably" stuff, and off we went.  So if you want to explain why someone should demand facts of others while eschewing them in his own argument, go ahead, but you've pretty much convinced me that your opinions on opinions are of no interest to me.


Title: RE: MFJ - What more can be said...
Post by: KE7TMA on December 06, 2013, 04:25:05 PM
All this gum flapping and reputation management won't help out MFJ.  What would, is an increase in quality.

People don't make complaints like this about most other amateur equipment companies.  Is it because of some irrational hate of Mr. Jue?  Doubtful, it's probably just long experience with MFJ's beleaguered quality control process.

When somebody buys a piece of equipment from a business, they expect it to arrive in good condition without having to even inspect it.  MFJ isn't operating a charity, sending us free stuff in exchange for good wishes.  They are in business and their business practices are well known at this point - sell cheap stuff that has very little care put into the building process.  This might be acceptable for some products, but many MFJ products carry or produce high voltages, currents, or both, and lax QC could be deadly.  Refer to the ARRL review of the MFJ tuner a few months back - it arrived with serious problems, and when the reviewer sent it back, the initial problems were solved but the knob was shitted up during the repair process, and returned to him in that state!  Still, he gives it a favorable review.  From my perspective the ARRL reviewer simultaneously told me that MFJ sucks AND I can't trust the ARRL reviews.  Valuable information but hardly up to snuff.  At least we know that the ARRL bows to commercial interests, as well as having our suspicions about MFJ corroborated.


Title: RE: MFJ - What more can be said...
Post by: W1JKA on December 07, 2013, 10:46:17 AM
  Let's see, MFJ has been in business 41 years (on American soil) still putting out a 138 pg. catalogue, adding other brands, hasn't had to accept any Government bail outs and still there are folks here preaching to the choir. Apparently there are quite a few hams out there who can accept MFJ/products for what they are and are glad to do so.


Title: RE: MFJ - What more can be said...
Post by: KB2HSH on December 24, 2013, 07:01:39 AM
Bought my 941E tuner new from HRO in 1995.  The ONLY issue I ever had was the tiny little lightbulb inside broke...and that was due to a heavy-handed buddy at Field Day 2009.  Owned 9440 and 9420 SSB rigs.  Miss the 40m one.  Have the 2-Port antenna switch and even an ARCHAIC CWF-2...and they ALL work!

To each their own.

KB2HSH


Title: RE: MFJ - What more can be said...
Post by: N9KX on December 24, 2013, 07:53:46 AM
  Let's see, MFJ has been in business 41 years (on American soil) still putting out a 138 pg. catalogue, adding other brands, hasn't had to accept any Government bail outs and still there are folks here preaching to the choir. Apparently there are quite a few hams out there who can accept MFJ/products for what they are and are glad to do so.

Well, I would not put them in the same unfavorable category as the big-bail-us-out-banks, but too often their quality leads one to think their phonetic equivalent might be Mostly Faulty Junk


Title: RE: MFJ - What more can be said...
Post by: W1JKA on December 24, 2013, 08:54:28 AM
Re: K9AIM

If I'm not mistaken I believe the correct phonetic equivalent of MFJ is [Mississippi's FINEST Junk] and the majority of hams are well aware of MFJ's short comings and know how to deal with it. Let's see how many more can say some more.


Title: RE: MFJ - What more can be said...
Post by: AC4RD on December 24, 2013, 09:13:10 AM
  Let's see, MFJ has been in business 41 years (on American soil) still putting out a 138 pg. catalogue, adding other brands, hasn't had to accept any Government bail outs ...

JKA, I believe you get an official "Pat Onna Back" for pointing that out.  If MFJ really was as bad as some people say, they'd have never managed to stay in business this long.  Instead, MFJ keeps growing, and hams keep buying MFJ gear.  My very first new piece of ham gear was a manual tuner, in 1991.  That tuner is still working perfectly, though I mostly use my MFJ autotuner now.  I'm delighted an American company is employing local workers and producing ham gear at prices the ordinary ham can afford!


Title: RE: MFJ - What more can be said...
Post by: KU4UV on December 24, 2013, 09:41:51 AM
I have had some hits and misses over the years with MFJ.  I purchased a 20 meter QRP cub transceiver back in 2010.  In the process of constructing it, I noticed about 8 or 9 different SMD components on the circuit board that were "tombstoned."  One end of the component would be soldered to the board, while the other component was just standing straight up in the air.  I don't have the kind of equipment to properly solder SMD components, so I contacted Rick Littlefield, the kit designer.  Mr. Littlefield told me that I had probably just received a bad kit, and to contact MFJ and tell them what I had and they would make it right.  I spoke to someone at MFJ, not sure if it is the same guy that is being described here, and he advised me that he had a wave soldering machine that had gone haywire.  I didn't think to ask him why they didn't have someone check their circuit boards and rework the ones like I had received that were obviously bad.  He told me that they would mail a return shipping label right out to me, and to just send the bad kit back to them and they would mail me a new kit that was completely assembled.  They kept their word, and mailed a new transceiver, which I promptly sold.
     I had a MFJ-902 antenna tuner that went bad on me this past June during Field Day.  It seemed no matter what I tried, I couldn't get a match with the tuner on any band, using my ladder-line fed dipole.  I suspected that the problem was the tuner, even though it had been working o.k. on the Saturday of Field Day when my brother and I operated.  I didn't have the time or patience to open it up and fix it in the field, and luckily, my brother's Kenwood had a built-in tuner.  I opened up the 902 when I got back home and fixed the problem.  I decided to replace the SO-239 connectors with Amphenol connectors, and I also reflowed solder on all of the connections.  That fixed the problem, and the tuner now works great.  I purchased a MFJ-9020 CW transceiver brand new back in June, and so far have had no problems with it, and really like the transceiver.  I don't particularly have a problem with purchasing MFJ products, as long as they will stand behind their products and either repair, replace, or refund the customer's money should they run into a problem.  I purchased a brand new Icom HT in 2010 that never did work right.  I showed the HT to an Icom rep at Hamvention, and he told me to call Icom and have them fix it.  After sending it off to SARTS in Michigan TWICE to fix what I thought would be a simple problem, I called SARTS one day.  Mr. Varian, who I spoke with, thought the problem was a bad battery pack.  After telling him I had checked the battery pack and that wasn't the problem, I sure as hell wasn't about to have to return it to them a third time without it having been repaired, so he said,"we'll send you a new one as they can be difficult to diagnose."  I said, fine, and the problem was solved, after much headache.  
     So the bottom line for me is, whether it be MFJ or any other company, it's all about how they handle a problem with one of their products should you ever run into difficulties.  If they make it right, I will buy from them again.  If they have an attitude where they couldn't care less, I'll take my business elsewhere.


Title: RE: MFJ - What more can be said...
Post by: K7MEM on December 24, 2013, 10:30:36 AM
I several different MFJ products but I have never actually ordered anything from them. I usually pick them up at ham fests, 2nd or 3rd hand. Sometimes I buy them with a know problem. I found a MFJ-941D tuner at a swap meet that had a inoperable SWR/Power Meter. The tuner section worked just fine. I only paid $15 for it and it only cost me two diodes and a small trimmer to get back to original.

At another ham fest I found a MFJ-481B (older memory keyer) for $9. The previous owner had removed the speaker because he didn't like how it sounded. I'm not sure why he didn't just turn the volume to zero. But he did include the original speaker separately. The controls were a little dirty and scratchy, but after it was cleaned up, everything worked. It's nice to have a couple of short canned messages to work with.

Another ham fest purchase was a MFJ-16010 low power "Super" tuner. This was another purchase with a problem. But the problem was simply a broken wire which was easily fixed. Had the original owner opened it up, he would have seen it. He could have fixed it and doubled the asking price. After I fixed it, I used it for more than 10 years before I had any problems with it. It seems that the MFJ-16010 can't handle a lightening strike. Go figure. The lightening burned a hole in the case and welded all the capacitor plates together.

It's the same with all the other MFJ pieces I own. Sometimes they need a little work but they usually operate as advertised. So overall, I like MFJ equipment.


Title: RE: MFJ - What more can be said...
Post by: N9KX on December 24, 2013, 02:19:03 PM

If I'm not mistaken I believe the correct phonetic equivalent of MFJ is [Mississippi's FINEST Junk] and the majority of hams are well aware of MFJ's short comings and know how to deal with it.

I don't say negative things without some hesitance, and once acquired a used MFJ 901B that served me well.  But when I bought a new tuner of theirs a few years ago, it came with something rattling around inside.  I opened it up to see it had slipped through the QC check cracks and was not something that could have been a shipping problem.

I then found Quality was not an MFJ strong suit based on what others had also found.

Granted, they serve a niche and have a price point that keeps them going.  Making 8 or 9 out of 10 customers happy in that scenario works i suppose -- at least to a certain extent. I work for a company where that kind of reject ratio is considered woefully inadequate.

ymmv.  73


Title: RE: MFJ - What more can be said...
Post by: N4GKS on December 26, 2013, 05:19:46 PM
Hams are the biggest bunch of hard to please people on Earth. Take your pick, Kenwood, Yaesu, Icom. There are enough complaints about them all to go around, not just MFJ. Some complaints are legit and some aren't. Ever drop a piece of equipment or hook it up wrong? Do you blame the damage on your own stupidy or the manufacturer? We all know the answer to that question and if you say not, then you're a saint or a liar. Lemon's do happen, but not as much as we want to think or admit.


Title: RE: MFJ - What more can be said...
Post by: KD8MJR on December 26, 2013, 07:09:27 PM
Hams are the biggest bunch of hard to please people on Earth. Take your pick, Kenwood, Yaesu, Icom. There are enough complaints about them all to go around, not just MFJ. Some complaints are legit and some aren't. Ever drop a piece of equipment or hook it up wrong? Do you blame the damage on your own stupidy or the manufacturer? We all know the answer to that question and if you say not, then you're a saint or a liar. Lemon's do happen, but not as much as we want to think or admit.

As a Ham I am deeply offended and on behalf of all Hams let me answer you >:(

We want our equipment to be bullet proof and Stupid Proof!
If we drop it from the roof it should be fine.
If I wire it for 110V and plug it into 220V it should handle it.
If I drop a bucket of water on it the water should not get inside, better yet I should be able to use it underwater!!!
 ;D ;D ;D


Title: RE: MFJ - What more can be said...
Post by: N4TTS on December 27, 2013, 07:34:08 AM
<clip> We want our equipment to be bullet proof and Stupid Proof!

It's my contention one could never build anything idiot proof because they keep building better idiots...

Don N4TTS


Title: RE: MFJ - What more can be said...
Post by: W1JKA on December 27, 2013, 11:44:43 AM
Did someone mention something about Bullet proof? Well not quite but during a 3 week long Allagash river (Me.)  canoe trip we took along an MFJ Cub and a K-1, guess which one survived.


Title: RE: MFJ - What more can be said...
Post by: K4FMH on January 07, 2014, 07:22:12 AM
N4GKS:

This is probably the fairest statement in all of the MFJ companies threads I've seen on eHam. Thank you on behalf of another satisfied customer of Mississippi's Finest Jewel!

Frank
K4FMH

Hams are the biggest bunch of hard to please people on Earth. Take your pick, Kenwood, Yaesu, Icom. There are enough complaints about them all to go around, not just MFJ. Some complaints are legit and some aren't. Ever drop a piece of equipment or hook it up wrong? Do you blame the damage on your own stupidy or the manufacturer? We all know the answer to that question and if you say not, then you're a saint or a liar. Lemon's do happen, but not as much as we want to think or admit.


Title: RE: MFJ - What more can be said...
Post by: K9MHZ on January 07, 2014, 11:45:49 AM
I don't think the numerous ongoing complaints about MFJunk have much to do with hooking the equipment up incorrectly.    Granted, maybe the big 3 and Ten-Tec and Elecraft have their share of boneheads wrestling with their products, but I find it very hard to believe that equipment problems are mostly user-driven in the case of MFJ.  People keep buying their junk, and the saga continues without end.

   


Title: RE: MFJ - What more can be said...
Post by: K4FMH on January 27, 2014, 07:53:36 AM
Just had to copy and post this entry from another thread...Icom has QC issues! Say it ain't so! Icom = InComplete Operating Machinery?

Frank
K4FMH

"Main Trading Company - Great Company!
« on: January 24, 2014, 12:03:32 AM »
Quote
This is the real deal. A real ham store packed with new and used equipment.

I just bought a new Icom 7600 from Richard at MTC.  It had a problem right out of the box.  Shame on Icom for letting this rig out the door.  Richard replaced the rig without any hesitation.

Check out these guys prices too.  I don't think you will find a better price anywhere.  He also gives a afir price on trades.

Give these guys a try.  You won't be sorry.

Hal
W5ZZT"


Title: RE: MFJ - What more can be said...
Post by: KF6TIL on January 28, 2014, 05:27:05 PM
I just bought an MFJ 925 auto tuner.  It's the second tuner I've bought from MFJ in the last 15 years.  The first was an MFJ 945E manual tuner.  The MFJ 945e worked without a hitch for years.  Quality control wasn't perfect (one of the screws in the case was stripped) but otherwise I never had a problem with it.  After reading the reviews for the MFJ 925 I expected the worst.  I'm happy to say that it seems to work perfectly.  So all in all, MFJ is 2 for 2 in my book.  Not the prettiest cases nor the highest level of workmanship, but so far my experience with their products has been positive.


Title: RE: MFJ - What more can be said...
Post by: NJ2S on February 03, 2014, 10:18:29 AM
mfj is a product that hams can afford , it is not heavy duty like pals-tar but it works if you are careful loading the equipment with low power first  then ramp up the power slowly. or pay twice to their times as much and buy a pal-star. mfj has worked fine for me. bill


Title: RE: MFJ - What more can be said...
Post by: N4NYY on February 03, 2014, 10:28:30 AM
mfj is a product that hams can afford , it is not heavy duty like pals-tar but it works if you are careful loading the equipment with low power first  then ramp up the power slowly. or pay twice to their times as much and buy a pal-star. mfj has worked fine for me. bill

I think MFJ gets a bad rap because of quantity. We sell more MFJ stuff than any anyone. And we get more MFJ stuff returned for that reason. Saying that, I think the overall return and poor quality is small, as compared to all the stuff they sell, which is over 2,000 products. I do not think they are anywhere as bad as everyone makes them out to be. I think one problem is that they buy and stamp their name on numerous products, so there are lots of different manufacturers and quality controls, in different locations.


Title: RE: MFJ - What more can be said...
Post by: K4FMH on February 04, 2014, 09:20:57 AM
Hey Vinnie,

Who is the "we" you refer to here? What vendor do you work for? This will give the thread readers a better vantage point from which to evaluate your insight. A mom-and-pop operation's sales would be far different than, say, those of DX Engineering.

Frank
K4FMH

mfj is a product that hams can afford , it is not heavy duty like pals-tar but it works if you are careful loading the equipment with low power first  then ramp up the power slowly. or pay twice to their times as much and buy a pal-star. mfj has worked fine for me. bill

I think MFJ gets a bad rap because of quantity. We sell more MFJ stuff than any anyone. And we get more MFJ stuff returned for that reason. Saying that, I think the overall return and poor quality is small, as compared to all the stuff they sell, which is over 2,000 products. I do not think they are anywhere as bad as everyone makes them out to be. I think one problem is that they buy and stamp their name on numerous products, so there are lots of different manufacturers and quality controls, in different locations.


Title: RE: MFJ - What more can be said...
Post by: W1JKA on February 04, 2014, 11:08:31 AM
Unofficial voting results to date indicate MFJ is still holding its' position as the dividing point between REAL hams and the plug & play instant shack in the box boys. ;)


Title: RE: MFJ - What more can be said...
Post by: K4FMH on February 06, 2014, 05:59:11 AM
SECOND REQUEST...

Vinnie,

Your comments on the now-locked LDG = Poor Quality thread appear at variance on MFJ's product line with your comments here. Your authoritative statements are based on your being a vendor for both companies. My Q is WHERE DO YOU WORK? It's important fir readers to evaluate the weight of your experiences as to whether your experiences come from a small, low-volume reseller or a large, high-volume vendor (e.g., DX Engineering, etc.).

I sent you a PM some time ago without response.

73,

Frank

mfj is a product that hams can afford , it is not heavy duty like pals-tar but it works if you are careful loading the equipment with low power first  then ramp up the power slowly. or pay twice to their times as much and buy a pal-star. mfj has worked fine for me. bill

I think MFJ gets a bad rap because of quantity. We sell more MFJ stuff than any anyone. And we get more MFJ stuff returned for that reason. Saying that, I think the overall return and poor quality is small, as compared to all the stuff they sell, which is over 2,000 products. I do not think they are anywhere as bad as everyone makes them out to be. I think one problem is that they buy and stamp their name on numerous products, so there are lots of different manufacturers and quality controls, in different locations.


Title: RE: MFJ - What more can be said...
Post by: N1GMV on February 10, 2014, 08:33:23 AM
I must be lucky or something but I never had a problem with MFJ, Cushcraft or Ameritron. Everything has been fine if not excellent.

Just got a new MFJ-259b to work on some antennas. It works great and in no time flat I discovered the problem was actually in my feedline.


Title: RE: MFJ - What more can be said...
Post by: K1CJS on February 13, 2014, 03:28:25 PM
At least when you buy from other manufacturers, you don't have loose screws, parts floating around inside the box, badly made solder points, and other things that a good QC department may spot before equipment is shipped.

Mind you, to every one of those incidents there may be many good units of the same item put out, but there are just too many incidents of those kinds reported by people who purchase MFJ equipment versus other equipment.  It isn't that MFJ stuff isn't good, it's just that occasionally, it's poorly assembled--and the QC section somehow misses those units.  It could be simply because most of the MFJ stuff is hand made--and the assembly line is pushed too fast.


Title: RE: MFJ - What more can be said...
Post by: KC8Y on March 03, 2014, 02:57:17 PM
MFJ is FARRRRRRRRRRRRRRRR behind in todays technically and business operatives!!!

I have, just recently acquired a new mfj-495 keyer  Because of my rare
physical disability (MUST USE A KEYBOARD)...I must use the mfj-matching keyboard as input. If I want to use my PC (w7/64) to input different memories, I told them there is nothing in their magazines says that!!!...

NOW, customer service says I must acquire "...you will need the mfj-5429,
$ 24.95, usb to serial port adapter..."  I told them nothing, in the magazines, indicate that EITHER !!!!

That's more $$$$

I told MFJ FORGET IT< BYE BYE  NEVER MFJ AGAIN !!!

Ken





Title: RE: MFJ - What more can be said...
Post by: K4FMH on March 11, 2014, 07:52:56 AM
Ken,

I'm sorry that you've had trouble getting your MFJ-495 keyer to operate as you intended, especially since you're dealing with a physical disability to boot.

I am taking your comments literally as you wrote them. You purchased this keyer solely based on their magazine advertisements, right?

From my experience, no magazine ad contains the full range of compatibility details. I must admit that I've pulled the purchase trigger on a product or two without fully investigating all of the technical details, only to find out something was amiss in terms of my preferred installation. Live and learned on those! However, it wasn't the fault of the vendor.

MFJ's website has the manual for this keyer as a downloadable PDF. On page 21, it states:

"Keyboard: Accepts most standard AT style keyboards (XT keyboard does not work with the MFJ- 495). The MFJ-551 keyboard is guaranteed to be fully compatible with the keyer and available from MFJ Enterprises, Inc."

It would be cool if the product accepted USB keyboards. But they do not deceive anyone into thinking that it does. I don't know if your disability requires a particular USB keyboard or just any keyboard. If it's the latter, there are AT-style keyboards aplenty, often available for little at Goodwill type shops, eBay, or hamfests.

If I've misinterpreted your narrative, please correct me. If not, I hope you reconsider your anger and learn from not fully reading the technical specs before you order.

73,

Frank
K4FMH


Title: RE: MFJ - What more can be said...
Post by: KD0REQ on March 11, 2014, 08:57:13 AM
you can get a new AT-101 keyboard for ten bucks at a number of places, including the home center Menards in the midwest.  I have two looking for a home with the mini-DIN plug.  if that's your plug, or you have the full-DIN plug for which I have an adapter, email me for one.


Title: RE: MFJ - What more can be said...
Post by: K4FMH on March 11, 2014, 09:23:00 AM
FB OM! Now that's the ham radio spirit!

Frank

you can get a new AT-101 keyboard for ten bucks at a number of places, including the home center Menards in the midwest.  I have two looking for a home with the mini-DIN plug.  if that's your plug, or you have the full-DIN plug for which I have an adapter, email me for one.


Title: RE: MFJ - What more can be said...
Post by: K5TED on March 17, 2014, 08:09:35 PM
MFJ-1786, 1026, 1275, 945E, 1910, 842, 347, all working fine.


Title: RE: MFJ - What more can be said...
Post by: KA5ROW on March 18, 2014, 02:15:24 AM
My MFJ-993B intellituner worked perfectly for five months before it died.   It has been six weeks since they received it back at the factory ...

This is too late to help, but I'll say it in hopes that it might help someone else.  I put my MFJ-927 autotuner in a spot I thought was protected from the weather, but I was wrong about that.  It was fairly full of rainwater when it finally stopped working.

I took off the cover and dried it for a couple of days, then tried the "reset" process.  It failed, several times in a row.  I went through all the diagnostics and resets in the manual, and it wasn't working.  Ordinarily, I would have given up on it after a half-dozen tries, but I had nothing better to be doing, so I kept doing resets.  After maybe a dozen "system resets," the thing suddenly started working right.  :-)  It's been back up for a few months now and works perfectly well now. 

So, short version:  trying LOTS of "system reset" procedures isn't going to hurt, and it might just help.  FWIW.  73!  --ken

always buy 2 for twice the price and one should always work by robing parts back and fourth.


Title: RE: MFJ - What more can be said...
Post by: N4SZO on March 18, 2014, 08:36:53 AM
Just bought a new MFJ 949E Tuner and it arrives tonight. Crossing my fingers it will work out of the box as a friend just reminded me about a larger mfj tuner that had rattles out of the box years ago.  OTOH, I was loaned a MFJ packet modem and a small tuner many years ago and both worked fine.


Title: RE: MFJ - What more can be said...
Post by: W1JKA on March 18, 2014, 08:52:51 AM
Re: N4SZO

  Don't forget SOP on any MFJ product before use, Pop the cover and give a quick eyeball for anything possibly amiss i.e. loose solder joints/screws/nuts and a check with VOM for continuity/shorts on major connection and switch points.


Title: RE: MFJ - What more can be said...
Post by: N5INP on March 18, 2014, 10:07:54 AM
If you want to see the shoddy workmanship of MFJ, go to the current issue of QST (Apr. 14 2014, p.61) a short review of the MFJ-902B Ant tuner.

The picture of the thing clearly shows the bow in the top of the cover - at least 1/16"! Looks like something that came out of a high school shop project. I hope people look at that picture before they buy any MFJ products.



Title: RE: MFJ - What more can be said...
Post by: W1JKA on March 18, 2014, 10:41:56 AM
Re: N5INP

 A picture is worth a thousand words, but can anybody tell me where in those thousand words the bowed cover originated from?, manufacturer, shipping or possibly dropped on the floor while unpacking unit in Hartford? I don't subscribe to QST but would be interested in the percentage of their Ad revenues (if any) from MFJ compared to the other Big Three advertisers.


Title: RE: MFJ - What more can be said...
Post by: N5INP on March 18, 2014, 11:12:42 AM
Re: N5INP

 A picture is worth a thousand words, but can anybody tell me where in those thousand words the bowed cover originated from?, manufacturer, shipping or possibly dropped on the floor while unpacking unit in Hartford? I don't subscribe to QST but would be interested in the percentage of their Ad revenues (if any) from MFJ compared to the other Big Three advertisers.

I don't know, but it's interesting that a clearly obvious shoddy cabinet was allowed to get into a published review like that. May be a subliminal message from the reviewer.  :o


Title: RE: MFJ - What more can be said...
Post by: N4SZO on March 18, 2014, 02:53:03 PM
Re: N4SZO

  Don't forget SOP on any MFJ product before use, Pop the cover and give a quick eyeball for anything possibly amiss i.e. loose solder joints/screws/nuts and a check with VOM for continuity/shorts on major connection and switch points.

It's waiting for me when I get off work. Will give it a check over..thanks..


Title: RE: MFJ - What more can be said...
Post by: KH6DC on March 18, 2014, 07:06:21 PM
If you want to see the shoddy workmanship of MFJ, go to the current issue of QST (Apr. 14 2014, p.61) a short review of the MFJ-902B Ant tuner.

The picture of the thing clearly shows the bow in the top of the cover - at least 1/16"! Looks like something that came out of a high school shop project. I hope people look at that picture before they buy any MFJ products.



High School? It looks like something I did for a Middle School science/electronic fair project.


Title: RE: MFJ - What more can be said...
Post by: N4SZO on March 18, 2014, 08:09:55 PM
Re: N4SZO

  Don't forget SOP on any MFJ product before use, Pop the cover and give a quick eyeball for anything possibly amiss i.e. loose solder joints/screws/nuts and a check with VOM for continuity/shorts on major connection and switch points.

It's waiting for me when I get off work. Will give it a check over..thanks..

Well it came in and had no rattles. Loaded up fine on 40 meters though I had some arcing on 80 till I got it tuned in correctly. How normal is this?


Title: RE: MFJ - What more can be said...
Post by: W1JKA on March 19, 2014, 05:00:25 AM
Re: N4SZO

What's NORMAL will depend on many variables with your set up. Did you refer to the operating manual which specifically mentions potential problems when tuning 80 meters due to certain feed lines and antenna types used? You mentioned no rattles, does this mean you just shook, plugged and played or did you actually check out the inside?


Title: RE: MFJ - What more can be said...
Post by: WY4J on March 31, 2014, 08:21:11 AM
What would you do if MFJ closed its doors? Do you think another nut would put up with all your complaints and bellyaching and still supply hams with the hundreds of products MFJ does? Be careful what you wish for because you wil not be happy if this company was not around. You should be thanking them for all they do for our hobby and for all the bankrupt companies they have rescued.

I must be the luckiest person in the world. I've been purchasing new and used items from MFJ and its affiliates since 1978. I own at least a dozen of their products from HF tube and solid state amps, various meters, rotors, antennas, switches, buffers, etc. Everthing I owned or have owned as worked as advertised. I reallly feel for all these unlucky hams who always seem to end up with the malfunctiong equipment, lucky me.


Title: RE: MFJ - What more can be said...
Post by: WA6KYR on March 31, 2014, 11:08:38 AM
MFJ does a major service selling all those impossible to find gagets
that they offer.   I buy a lot of there electronic parts.  Some of there stuff is not sold by anyone else.  I am glad they rescued all those companies that would have gone away if not for them.   Think about it
 ;D


Title: RE: MFJ - What more can be said...
Post by: N3RTD on November 11, 2014, 06:41:54 PM
Hams are the biggest bunch of hard to please people on Earth. Take your pick, Kenwood, Yaesu, Icom. There are enough complaints about them all to go around, not just MFJ. Some complaints are legit and some aren't. Ever drop a piece of equipment or hook it up wrong? Do you blame the damage on your own stupidy or the manufacturer? We all know the answer to that question and if you say not, then you're a saint or a liar. Lemon's do happen, but not as much as we want to think or admit.

I have been involved in electronics for more years than I would like to remember, and in that time being a ham for well over 20 years I have had nothing but trouble with MFJ. I helped a club member set up his new amplifier he bought from mfj, ALS 600, when I took it out of the box there was a rattle in it, I took it apart and found bolts and washers floating around in it. After I essentially re-built it for him it worked fine. Quality control is non-existent, customer service is 50/50 at best. I bought a meter that covered 1.25 meters, it came new out of the box with the meter floating around with broken components due to improper installation of those components. I bought a dsp filter, came right out of the box non functional, I returned it and will never buy from them again, So far I batted a zero with them, I keep asking myself, why do I keep going back on my word to never buy again from them, well, this time is IT!!!!



Title: RE: MFJ - What more can be said...
Post by: KW4JA on November 12, 2014, 04:41:21 PM
I sent an item for repair. The meter of their loop tuner stopped working after two months of light usage. They mailed me an authorization form stating 4 weeks wait for processing. After 4 weeks I send an MFJ ticket asking for update and they answer saying the repair dept is backed up and to phone the tech dept and ask the repair be expedited.  Instead I ask for tuner to ship back. I had learned the past four weeks the meter only needs two new diodes. They said ok.

Two days later I phoned the tech dept to see if item shipped. The man was very nice and said "this item is well within warranty, why don't you let us fix it?" I replied " you have had the tuner for four weeks. I can repair it faster, just ship it back, please". Finally he agreed to ship it back.

Now is the scarie part waiting for the item to be shipped back. MFJ seems to be a company that doesn't do what it says. If and when the item comes back I will update my post. An earlier post states that dealing with them on the phone works well but other ways not. I will use the phone way to follow up item return.


Title: RE: MFJ - What more can be said...
Post by: KC2QYM on November 18, 2014, 10:32:36 AM
I have two MFJ tuners and they work fine with no problems they've been consistently used over seven years without a hitch.  It's true that the parts may not be the greatest quality but they work within the tolerance of a 100 watt transceiver.  I think that for the price you pay, MFJ equipment is an alternative to the bloated prices of other manufacturers.  MFJ has such a huge variety of offerings and I believe that most of their designs are solid.  Again, the achilles heel for their failure ratio comes from cheaper parts and a limited quality control standard.  Also, think of who works in their plant.  There are many local people employed at MFJ who have never handled a soldering iron before or assembled mechanical products.  The company has to restore pride to their work force by instilling a sense of quality standards they can all be proud of and work to achive it.  I believe that if MFJ reduced their product lines to a narrower selection of components they might be able to concentrate on upgrading their quality. Fewer products might compel them to be more focused on quality for the fewer models they produce.   I would hate to see MFJ fail and go out of business.  In many ways they are that American company that is struggling to compete.  Many hams would definately support them but they have to tighten their standards and their employees need to step up and help for their own mutual benefit.


Title: RE: MFJ - What more can be said...
Post by: KD0REQ on November 18, 2014, 02:31:45 PM
arcing tuners... crank the tuner knobs on reduced power, then spin up the drive on the transmitter, and you're not going to see many arcs.  most modern transceivers will graciously fault to remind you of that on your average multiband antenna.  it just gripes me to have to shut the finkin' thing off to clear the fault before dialling down and tuning up.

when you confine all the imbalances and random wild waves inside a little black box, a few are bound to jump around and raise hob.  once they get settled down and play nice, those tuners will carry the power, assuming of course nothing got damaged and all the solder sticks.


Title: RE: MFJ - What more can be said...
Post by: N1CX on November 26, 2014, 12:10:44 PM
Well said.

What would you do if MFJ closed its doors? Do you think another nut would put up with all your complaints and bellyaching and still supply hams with the hundreds of products MFJ does? Be careful what you wish for because you wil not be happy if this company was not around. You should be thanking them for all they do for our hobby and for all the bankrupt companies they have rescued.

I must be the luckiest person in the world. I've been purchasing new and used items from MFJ and its affiliates since 1978. I own at least a dozen of their products from HF tube and solid state amps, various meters, rotors, antennas, switches, buffers, etc. Everthing I owned or have owned as worked as advertised. I reallly feel for all these unlucky hams who always seem to end up with the malfunctiong equipment, lucky me.


Title: RE: MFJ - What more can be said...
Post by: K1ZJH on November 28, 2014, 09:08:09 AM
I have a few MFJ products. A MFJ-616 speech enhancer, and a MFJ-434 auto tuner. Both work flawlessly, and the construction and materials are high quality.  I don't regret purchasing either unit.

I've seen other MFJ products that I would not own--including some of the manual tuners.  I almost suspect some of the equipment is being manufactured offshore?



Title: RE: MFJ - What more can be said...
Post by: K4FMH on November 29, 2014, 08:03:04 PM
  I almost suspect some of the equipment is being manufactured offshore?

Over 90% of all MFJ Enterprises products are manufactured or assembled in Starkville, MS in one of three sites. Many parts---vacuum tubes, etc.---are manufactured off-shiore when no US source is available. This info is from Martin Jue himself.

Frank
K4FMH


Title: RE: MFJ - What more can be said...
Post by: W3QE on November 30, 2014, 08:28:35 AM
  N1CX wrote:

  What would you do if MFJ closed its doors? Do you think another nut would put up with all your complaints and bellyaching and still supply hams with the hundreds of products MFJ does? Be careful what you wish for because you will not be happy if this company was not around. You should be thanking them for all they do for our hobby and for all the bankrupt companies they have rescued.

I must be the luckiest person in the world. I've been purchasing new and used items from MFJ and its affiliates since 1978. I own at least a dozen of their products from HF tube and solid state amps, various meters, rotors, antennas, switches, buffers, etc. Everything I owned or have owned as worked as advertised. I really feel for all these unlucky hams who always seem to end up with the malfunctiing equipment, lucky me.

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Well said N1CX-----------

I never did understand the stigma of MFJ.

Every company can be improved.

It's the pile on kick em attitude that 99 percent of the hams doing it couldn't possibly accomplish what this ONE man did for the love of a hobby.

How many $1595 auto tuners would Pulsar sell picking up the void MFJ would leave if it went away?

If MFJ didn't exist, that same Palstar tuner would be $2500 instead.

People don't think, they just bitch with zero rationality considered.


Title: RE: MFJ - What more can be said...
Post by: N5INP on November 30, 2014, 11:45:54 AM
Well I guess that's it then - we have our marching orders.

No more complaining about MFJ.

No more threads about items that arrive broken.

No more posts about products that don't work like the instructions say upon arrival.

No more complaining about gear that isn't repaired properly or on time.

Nothing more about low quality assembly.

Give MFJ a pass on it all - they deserve our total respect and deference.

Delete the thread and be quiet!


Title: RE: MFJ - What more can be said...
Post by: W3QE on November 30, 2014, 03:46:27 PM
Ad nauseam complaints from unhappy souls sure doesn't prevent MFJ from buying up many companies in the amateur community that were heading for liquidation.

So yeah, no more complaining makes perfect sense.

But we both know the insults will never end, at the same time Martin F. Jue smiles on the way to the bank.

Hams are cheap and whiny, that will never change, and I never figured it would.


Title: RE: MFJ - What more can be said...
Post by: K4FMH on December 01, 2014, 02:52:44 PM
No company should get a "pass" (pass = complete excuse for everything). So what about this for your marching orders?

Why not just post when YOU have factual experiences with MFJ products? Let others express theirs as they wish. IF MFJ is at fault, go to them using the means they ask you to request customer service, and if they don't act reasonably, then post here to complain. Otherwise, don't just pile on (that means when the runner is down, down continue to tackle him) when there's the hint of negativity in a post regarding MFJ here?

Does that not sound reasonable to you, N5INP? If not,  you need to chill out in your neighbor's pool! ;D

Well I guess that's it then - we have our marching orders.

No more complaining about MFJ.

No more threads about items that arrive broken.

No more posts about products that don't work like the instructions say upon arrival.

No more complaining about gear that isn't repaired properly or on time.

Nothing more about low quality assembly.

Give MFJ a pass on it all - they deserve our total respect and deference.

Delete the thread and be quiet!


Title: RE: MFJ - What more can be said...
Post by: N6PG on December 02, 2014, 08:59:15 PM
I've had good luck with MFJ products.  Without MFJ, we would have lost some companies and the competition they provide is helpful.  They provide a lot of needed products. 

This is part of a two part series on the company...

https://www.youtube.com/watch?v=ajHNiKLo79Y (https://www.youtube.com/watch?v=ajHNiKLo79Y)


Title: RE: MFJ - What more can be said...
Post by: KK4SGF on March 23, 2015, 01:59:48 PM
I looked into the MFJ-998 before I bought it.  It came last week and right off the bat things went south when I noticed the ceramic balanced antenna connector with wingnut had broken through the box and was sticking out.  I opened the box and it was the worst packing job I have ever seen in my life.  It looked like someone had gotten old pieces of styrofoam from some other item like a big screen TV and used those foam pieces on just the 4 corners of the tuner which was not packed snug enough to hold the tuner. The tuner failed the rattle test before I could even get it out of the box but by just tilting it to one side I heard several ching-a-chings of metal parts flying around inside.  Also, the cross meter only had one of the two screws there to hold it in causing the meter to be pushed about an inch inside the case.  I was warned MFJ QC was awful and many had to work on units before using them but I never dreamed it was THIS bad.  I took the top off, found the rattle. It was the screw, spacer and flat round washer for the cross meter so I fixed that first.  I then went around to check the other screws and just on the back I found 5 screws ranging from a little snug to just about to fall out on the floor loose and I tightened those up, one being one side of the SO-239 for the transceiver input.  After checking the PCB I found one of the screws had been cross threaded and then left just as it was.  I very carefully unscrewed it and managed to get it out and then screwed back in correctly and snug. After another hour of inspecting the board for bad solder joints etc I finally cleaned it up and got it back together and believe it or not...the thing works like a champ!!  I'm not upset because I expected this but I truly hate it for folks who either do not have the E/E experience to repair these type things or an older person who cannot see good enough anymore to see all that was wrong.  If I had hooked my AL-572 to this unit and put juice on it without fixing it first I truly feel the fire department would have responded in short time so please people, if you are not able or do not feel like repairing all of what is needed due to MFJ's awful QC you might want to consider another make and model but if you are up to a little work the MFJ-998 is a good AT and does all I will ever need it to do.


Title: RE: MFJ - What more can be said...
Post by: K1ZJH on March 23, 2015, 02:59:45 PM
I suspect most MFJ stuff is designed and engineered with a sharp pencil.  It is priced to appeal to the average ham. I wonder if hams would be willing to pay the extra cost of added quality control or inspections?  Hams are cheap. That's why most of the local ham stores (and when I started there ham stores in every major city!!!) have gone out of business.

Ham that can afford Alphas buy Alphas. Hams that can afford an AL-80B buy an AL-80B... and the majority work as designed.

Pete


Title: RE: MFJ - What more can be said...
Post by: AH7I on April 12, 2015, 09:26:41 AM
Things I like about MFJ, based on my experience.
1. No secret sauce in their products. The circuit diagram is right there in the manual. I will NOT buy a "black box"!
2. They sell parts for almost everything and at reasonable prices. I can buy stuff for home brew projects from MFJ that would cost much more elsewhere, if available.
3. The service department is responsive.
4. Because their stuff is affordable and documented, I am more inclined to customize it to best suit my needs.

MFJ stuff is what it is. Why expect DX Engineering construction quality at MFJ prices? Why not expect good(complete) documentation from everyone?


73, Bob ah7i/w4


Title: RE: MFJ - What more can be said...
Post by: KB0RDL on May 07, 2015, 02:41:02 AM
Some of their products have lasted and worked well and some were absolute dogs.  The dogs were exceptional in how poorly they were assembled, as though they hired disinterested teenagers to solder complication devices together. 

What keeps them going is their massive advertising campaign, their wide range of products and slightly lower prices.  There are a few items that are only available through them.  I ALWAYS check EHAM reviews before I buy anything from them.  If it's poorly reviewed, don't buy it there.  If you buy it and don't like it, send it back.


Title: RE: MFJ - What more can be said...
Post by: K9MHZ on May 07, 2015, 08:15:26 AM
Things I like about MFJ, based on my experience.
1. No secret sauce in their products. The circuit diagram is right there in the manual. I will NOT buy a "black box"!
2. They sell parts for almost everything and at reasonable prices. I can buy stuff for home brew projects from MFJ that would cost much more elsewhere, if available.
3. The service department is responsive.
4. Because their stuff is affordable and documented, I am more inclined to customize it to best suit my needs.

MFJ stuff is what it is. Why expect DX Engineering construction quality at MFJ prices? Why not expect good(complete) documentation from everyone?

73, Bob ah7i/w4

Much as I personally detest MFJ, I think these are good points.  Adding to them....Icom, Yaesu, and Kenwood aren't willing to produce the product variety of MFJ, so they do fill a void.....well, such as they do. 


Title: RE: MFJ - What more can be said...
Post by: AH7I on May 28, 2015, 07:03:43 PM
Where is all this broken MFJ stuff? I could use an inexpensive 259. Maybe one with bad diodes. With the two way shipping and the repair charge, sending it to MS may not make economic sense. For context, BG8HH's Mini60 with bluetooth is $150, NEW, delivered. I'm in Atlanta for a while.

Actually, there is other MFJ stuff that might appeal in non-working form if at the right price. What have you got?

So far the only deal I've been able to find on broken MFJ was a 1025. It had a RF burn on the circuit board. Fixed it up with parts from an old IBM PC network card that may have more RF parts than a Flex transceiver and adjusted for inflation cost more than Flex's top of the line.

73, Bob ah7i/w4


Title: RE: MFJ - What more can be said...
Post by: AH7I on May 28, 2015, 07:08:44 PM
IMO, the best way to buy MFJ stuff is to pick a dealer and stick with him. If you do get something that needs more than a little tweak, a good dealer will go to bat for you with the service dept. and get your repair expedited. That has been my experience.
73, Bob ah7i/w4


Title: RE: MFJ - What more can be said...
Post by: K4FMH on May 29, 2015, 09:49:16 AM
Great advice, Bob! In my region, HRO-Atlanta does a great job as does DX Engineering. Both frequently offer free shipping if the order meets a $100 threshold. I'm fortunate enough to be 1.5 hours away from MFJ so I can easily get to StarkVegas on anything. The ONLY thing, however, that I've needed in terms of a "repair" since 1979 is a small power supply that arrived without a small machine screw. I faced a dire dilemma: 3 hours of driving or two steps to my parts rack. I chose the latter....!

73,

Frank

IMO, the best way to buy MFJ stuff is to pick a dealer and stick with him. If you do get something that needs more than a little tweak, a good dealer will go to bat for you with the service dept. and get your repair expedited. That has been my experience.
73, Bob ah7i/w4


Title: RE: MFJ - What more can be said...
Post by: AH7I on June 09, 2015, 06:08:48 AM
Aloha Frank!

Thanks!

There's a lot to be said for holding on to things that look like they might be useful. Most of my MFJ stuff was purchased used, inoperative(cheap), and fixed from the parts bin. Alas, the XYL does not always agree. My only new MFJ ever was a switching supply. The "power pole" connectors were defective. I emailed the dealer, he arranged for a replacement from MFJ. No shipping charge either way. I'm very happy with that sort of service on a new product.

I wonder if there could be a business in repairing out of warranty MFJ stuff? Who's going to pay two way shipping plus parts and labor to repair something that's $99 new with warranty? It might make sense with the $200+ products.

73, Bob ah7i/w4


Great advice, Bob! In my region, HRO-Atlanta does a great job as does DX Engineering. Both frequently offer free shipping if the order meets a $100 threshold. I'm fortunate enough to be 1.5 hours away from MFJ so I can easily get to StarkVegas on anything. The ONLY thing, however, that I've needed in terms of a "repair" since 1979 is a small power supply that arrived without a small machine screw. I faced a dire dilemma: 3 hours of driving or two steps to my parts rack. I chose the latter....!

73,

Frank

IMO, the best way to buy MFJ stuff is to pick a dealer and stick with him. If you do get something that needs more than a little tweak, a good dealer will go to bat for you with the service dept. and get your repair expedited. That has been my experience.
73, Bob ah7i/w4


Title: RE: MFJ - What more can be said...
Post by: N5INP on June 15, 2015, 10:27:38 AM
True story from the recent Ham Com ...

Friend of mine bought - brand new in the box - from the MFJ booth at Ham Com, a (supposedly) new microphone. When he tried it at home it would key the radio but no audio. He brought it over this morning for me to take a look at. Before I took it apart I commented on the way the end of the cord looked. It looked all bodged up to me. I pulled a pic from the MFJ website and the end of the MFJ pic looked as it should. I decided to open up the end of the cable, and sure enough, someone had tried to kludge a Cat-5 computer cable end to the original wiring.

This is really sad to me. It's obviously a returned item, but to make it into a new box and be sold as new?

 ::)

(https://lh3.googleusercontent.com/fZOmxUl95GueC2Dyc0sNtg7rNV62duFsTWJi3PSjHOc=w1024-h768-no)


Title: RE: MFJ - What more can be said...
Post by: N5INP on June 19, 2015, 06:23:06 AM
Update:

My friend received the replacement MFJ microphone yesterday, one that is specifically supposed to be for Kenwood radios - this one -

http://www.mfjenterprises.com/Product.php?productid=MFJ-290MK

8 pin modular plug.

It doesn't work - no audio output. He's going to wash his hands of MFJ and return the whole lot.



Title: RE: MFJ - What more can be said...
Post by: KL7KN on June 28, 2015, 02:08:20 PM
Interesting set of comments.
I purchased an MFJ-9296, the finished product being (to me) worth more than a kit - a kit costing a lot more BTW.

The radio arrived, poorly packed -- both from the MFJ and retail vendor sides.  Despite that, the radio played.  It is that well built.

I discovered a birdie (on every band).  When I opened a ticket - answered the next day BTW - I found that MFJ had no tech data to use in t/s or for repair of the radio.  Odd that.
 
The radio is a variation of the YouKits HB1A, seen later as a HS1A and now as the -9200.  I'm not surprised at the lack of tech data for the end-user, the radio series is in a constant state of flux/improvement.  As I noted in my review, this radio isn't for the newbie or faint of heart.  But for MFJ to sale a radio with no tech data for repair, well, that is a bit of a surprise.

My hope is that a stock of working replacement radios is on hand and that one will be set to me as a replacement.  That's my hope - what will happen is in the future.  I'll post an update, but so far, the company seems to meet all the norms for good C/S.

I've used their products for years and have been quite happy til now....


 


Title: RE: MFJ - What more can be said...
Post by: KL7KN on July 20, 2015, 10:27:31 AM
I sent my -9200 into MFJ.  I got a new unit in the mail within a week.  I received a telephone call (not an email) when the new radio shipped to me.

The new radio checked out fine.  I'm more than happy with the service.  YMMV.


Title: RE: MFJ - What more can be said...
Post by: AC7CW on July 22, 2015, 09:00:55 PM
MFJ Derangement Syndrome: That is where you keep buying stuff from MFJ but can't really explain why


Title: RE: MFJ - What more can be said...
Post by: K4FMH on August 07, 2015, 06:26:21 AM
Psst! I have MFJ Arrangement Syndrome! I give them (a little) money and they give me equipment that works. Since becoming a customer in 1979, only a small power supply with a problem...which I fixed with a small machine screw. If it feels this good getting used then use me up (apologies to Bill Withers)!

MFJ Derangement Syndrome: That is where you keep buying stuff from MFJ but can't really explain why


Title: RE: MFJ - What more can be said...
Post by: KC5YN on August 16, 2015, 06:34:25 PM

Guess I have MFJ-DS also. Accepting I am not purchasing top of the line equipment with a top of the line price, I have been happy with my MFJ purchases.

Fred


Title: RE: MFJ - What more can be said...
Post by: K4FMH on August 17, 2015, 03:20:16 PM
Hi Fred!

Perhaps it's a sign of the Zombie Apolocalypse but there were more than a thousand hams displaying the MFJ-DS in Huntsville AL this weekend at their annual hamfest! Crawling over one another to touch, twiddle knobs, squint at price tags, ask Qs, and whip out credit cards to buy MFJ equipment. Martin must have had them in a trance as they packed his Forum presentation on the history of the company, taking ALL of the MFJ 2015 catalogs (including asking me for mine), and his four give-away prizes to those who attended that session. Crazy! They love Martin and his company! Wow...mass hysteria in Rocket City.

73 Fred!

Frank
K4FMH


Guess I have MFJ-DS also. Accepting I am not purchasing top of the line equipment with a top of the line price, I have been happy with my MFJ purchases.

Fred


Title: RE: MFJ - What more can be said...
Post by: N5INP on August 18, 2015, 04:31:05 AM
Perhaps it's a sign of the Zombie Apolocalypse but there were more than a thousand hams displaying the MFJ-DS in Huntsville AL this weekend at their annual hamfest! Crawling over one another to touch, twiddle knobs, squint at price tags, ask Qs, and whip out credit cards to buy MFJ equipment.

I wonder how many of them bought re-boxed hacked-up used equipment sold as new, like my friend as I described above? Guess we'll never know ...


Title: RE: MFJ - What more can be said...
Post by: SWL2002 on August 18, 2015, 09:06:34 AM
I added it up and 44% of the items I have purchased from MFJ (I am lumping Ameritron into this) was defective in some way - meaning it did not work right out of the box.  I had to return only 1 item that I could not repair myself and that was mainly because of parts availability.  Their quality control is horrible, but they usually make it right if you contact them.

Buying from them is certainly a crap shoot.



Title: RE: MFJ - What more can be said...
Post by: N2SR on August 19, 2015, 03:41:50 AM
I owe one MFJ item - the 259B antenna analyzer.  Bought it used.  It works fine. 

Going back 30 years, I have owned two of their keyers, which also worked fine (bought new).  Also owned an AL-1500 amp, bought used.  Also worked fine. 

I probably won't buy any other MFJ items though.

Tom, N2SR