I bought a microphone and cable for a Kenwood radio from Bob Heil at Dayton, that was in 2001. I had a problem with the cable so I called and the lady I spoke with could not have been nicer. She said she was sending me a new cable an to just send the defective one back when I had time. I have bought several other products from them since then and they are always friendly and helpful.
The Heil company has always had great service and still do. If every ham radio supplier had customer service like Heil sound, there would never be a complaint on this, or any other site.
