Manager


Manager - NA4M
Manager Notes

Reviews For: Outbacker Tri-Split

Category: Antennas: HF Mobile & Accessories

eMail Subscription

Registered users are allowed to subscribe to specific review topics and receive eMail notifications when new reviews are posted.
Review Summary For : Outbacker Tri-Split
Reviews: 1MSRP: $339
Description:
6 ft., 300 watts P.E.P. Breaks down into three 2 ft. Sections
for easy storage. 8 Bands. 75-10m. Storage pouch included.
Model #OB8TRI
Product is in production
More Info: http://
# last 180 days Avg. Rating last 180 days Total reviews Avg. overall rating
0012
KO4ZE Rating: 2012-06-12
Hope it doesn't break. Time Owned: more than 12 months.
The antenna is a fine design and it works well. I used it to make contacts all over the US and the Caribbean from west Kentucky.

The major problem is customer support. I broke the bottom section of the antenna against an overhang. I emailed the North American Distributor in Kentucky who forwarded my message the company. After hearing nothing for a week I asked about it again. Another week went by. I finally received a note from a third person in Washington state telling me that it couldn't be fixed, that they would have to build a new bottom section, that they wouldn't guarantee specs after the repair, and that it would cost $150. I used the $150 to purchase several MFJ HF Stick antennas.
I agree with the reviews posted by WY3X about the service. It is inexcusable to have such poor service for a relatively expensive product. I'd probably have paid the $150 if Outbacker had been more considerate in their customer service. Be warned!