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Reviews For: Amateur radio supplies

Category: Electronic Component Suppliers

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Review Summary For : Amateur radio supplies
Reviews: 16MSRP:
Description:
Parts, antenna kits, misc
Product is in production
More Info: http://www.amateurradiosupplies.com/
# last 180 days Avg. Rating last 180 days Total reviews Avg. overall rating
00162.7
W7PP Rating: 2014-11-21
Run don't walk away! Time Owned: 0 to 3 months.
Once upon a time, placed an order... 125ft of coax, 75M dipole... one week later, box with coax shows up... Now three weeks later no 75M dipole... Three e-mails, no answer. Ten phone calls, only a voice saying they can't take any more calls... STAY AS FAR AWAY FROM THIS PLACE AS YOU CAN!!!
W3FOX Rating: 2014-10-07
No Customer Service - Worse Than Bad Time Owned: 0 to 3 months.
I have experience poor service in past orders to this company and should have learned my lesson. Shame on me.

On Oct 3, 2014, I ordered two antennas and a 1000 roll of antenna rope. I checked the on line status of my order on Oct 6 and it said " processing". I checked it again on Oct 7 and it said the same thing. I decided to call and find out when my order would be shipped. Like others who have posted reviews on this company, I repeatedly got the answering machine. When I again checked the their website, it says they don't answer messages left on their answering machine.

After reading the owners (Jeff) response to other negative feedback, I sent him a direct email. I few minutes later, I received an automated response saying he was on vacation and I should send an email to sales@amateurradiosupplies.com. I had already done that and hadn't received a response.

Jeff either has to get his company to be more responsive and customer friendly or he needs to close his business. While his prices are very good, if you can't get the product in a timely fashion prices don't matter.
K7RFI Rating: 2014-06-14
Great service Time Owned: 3 to 6 months.
I placed 2 orders in the last 3 months, price's were
good service was great.
AE8W Rating: 2014-06-13
miss packaged part Time Owned: 0 to 3 months.
I recently received an order for a few items one of which was incorrect. The part number was correct, but the contents were incorrect. I emailed a picture of the error; they responded in less than 30 minutes indicating the correct part will be sent out right away.
YV5OF Rating: 2014-03-26
Bad Services - Bad Experience Time Owned: 0 to 3 months.
Good prices, but my first shopping experience was totally bad.

Once you made ​​the purchase, no product inventory. Send several emails without any response, after two weeks directly contact one of the owners which helped me to give me an answer.

Response that does not help much, as it was expected or refund the money. Replied that he wanted to wait another week, and it was not until two weeks more than expected (one full month), and sent several emails without receiving additional responses I see that the package was sent.


I never get any notification which had already been sent by them the package, but unfortunately the package was never delivered.

USPS does not give me any answer, and radioamateursupply not help much (as always), just one email they replied stating that since they could not do anything more that I ought to keep calling USPS.
KC5YIL Rating: 2014-02-06
Good prices, terrible service Time Owned: 3 to 6 months.
Great prices, I have ordered from them three times. But terrible customer service.
They say item a will ship in 1 or 2 days, but weeks later they do not.
They rarely answer inquires, and when they do it is just to tell you they are checking on it.
If you have 4-8 weeks to wait, take the cost savings.