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Reviews For: Palomar Engineers

Category: Electronic Component Suppliers

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Review Summary For : Palomar Engineers
Reviews: 26MSRP: varies
Description:
Ferrite and Iron Core Power Products for Radio Communication, and Antenna Products
Product is in production
More Info: http://www.palomar-engineers.com
# last 180 days Avg. Rating last 180 days Total reviews Avg. overall rating
43.5262.7
N1SNB Rating: 2021-08-12
Good service; no worries Time Owned: 0 to 3 months.
I bought around $900 of ferrites and choke products from Palomar. I received everything quickly. I sent one customer service email about shipping times and got a prompt response. I sent one technical support email and got a prompt response. The products have been very useful in trimming down common mode noise and inter-station interference.

I am happy
N1ECP Rating: 2020-11-13
Terrible service Time Owned: 0 to 3 months.
80-10 OCFD. OK on 80m, 40, & 30m but not very good to useless on the higher bands. My old homebrew OCFD worked better. Save you money.
WI5FI Rating: 2020-01-27
Paid but no delivery Time Owned: 0 to 3 months.
I ordered a Noise Filter from them that never arrived. "Bob" told me it was delivered but would never give me any tracking information. I asked for a refund but no response. I've emailed at least ten time with no response. They have completely blown me off and kept my $80.
N0AN Rating: 2019-11-12
Horrible Order Experience for Two of Us Time Owned: 0 to 3 months.
Two different customers, two different products, same lousy service. Nearly two months on one common order (a choke) and over a month on another (an OCF 80 antenna).

We both got order confirmations, including confirmation of payment, and NOTHING else. No tracking info, no shipping info, no explanation of what the delays were.

Attempts to call failed because their phone mailbox is full.

The first party finally got their product after months. I have received nothing and no explanation. The weather here was good when I ordered, and I should have had no problem erecting the antenna before winter. Now, even if it shows up, it won't be able to go up until Spring. Really nice service.

The things they sell are good, if you actually get them. The customer service is the worst I've ever seen, other than outright thievery.

KW4CQ Rating: 2019-09-21
Coax Noise Filter CMNF-500 Time Owned: 3 to 6 months.
Useless in my case. As recommended by Palomar I installed it at the input of my Palstar HF Auto tuner, and while observing proper polarity, I could never tune my antenna through it, automatically or manually. Got constant very high SWR. Very disappointing performance. Surprised at this because Palomar does in-fact produce excellent products.
EB1AF Rating: 2019-06-21
Got cheated, never again Time Owned: 0 to 3 months.
I saw a youtube video from Jim (W6LG) advertising their products and I thought they were legitimate and trusty company: big mistake!.
First, I emailed them about what I would need for my station... they never answered. Then -the "brave me"- I ordered their "slip-on-" common filter and using their coupon to get free shipping. In the order comments field I put if their can "try to ream the inside of the ferrite so that I can use it with "Ecoflex-15" (14.6mm cable diameter). " Anyway, if they can't or don't want to do that... I will do it myself easily....
Paid by Paypal and.... they cancell the order for that reason!, "can not ream out center".
Well, I understand... (why the didn't e-mail me before cancell it?), no problem, I will make the order and tell them to send it "as they are"... BUT....
They changed the coupon so the shipping is now $51.80, changed conditions right after cancelling my order.
The resume IS: 1.-Do not expect to get any human response (if I were them I would be embarrased) from this company. 2.-Customer support is ZERO. Their ferrite "MIX" statements for ham radio use are not 100% correct (are they engineers?). And 3.- pray and expect *anything* about your order (f.ex.: if they want or not to sell/sent you) and changing conditions.

In my case: dishonest behavior, unfaithful... I can continue with many adjetives for them.
I'm the owner of a computer company and the first premise is to treat customers with loyalty and not hide, nor hiding anything anywhere.
N7AG Rating: 2019-01-01
Good Service for Me Time Owned: 0 to 3 months.
Recently placed 2 orders with them, both were delivered within 1 week. There was appropriate confirmation of order & shipping data. Would deal with them again.
AG4F Rating: 2018-11-19
Great product, the worst customer service I've ever seen Time Owned: 0 to 3 months.
Years ago, I ordered something from Palomar. I had a really hard time getting the product shipped and getting ANY communication from Palomar. I told myself...never again. Well, skip ahead about 4 or 5 years, and I forgot about my miserable experience with them, so I ordered a few items from their website. Well, not the same experience...actually worse. After 10 days, I still had zero communication from them and zero response to my calls and emails. I finally opened a dispute, then a claim with Paypal. Low and behold, Palomar shipped my stuff the day I opened the claim. Coincidence, I think not. I did receive my stuff, and it is the quality product I expected. However, I still have received no communication from them.

So, I say again...never again will I do business with Palomar Engineers. Their service is not awful, it's non-existent.

Buyer beware.
K6SDW Rating: 2018-10-18
Excellent product Time Owned: more than 12 months.
I have 3 antennas that use different Palomar RF chokes and all work great per their design. I selected the chokes based on Palomar website recommendations and each choke meets my expectations.
W6CAW Rating: 2018-10-17
Great products Time Owned: more than 12 months.
Had their 4/1 on my OCF for a year. 80M,40M, OCF Fan Dipole. Balun works great from 80 to 6M. A friend uses their end fed antennas and loves them. Bob and his staff love to solve your antenna or RFI problems.