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Reviews For: Loop antenna Käfferlein AMA41

Category: Antennas: HF: Verticals; Wire; Loop

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Review Summary For : Loop antenna Käfferlein AMA41
Reviews: 1MSRP: 1090 €
Description:
general coverage antenna (7 to 28 Mhz) made of 1 inch diameter aluminum tube by WIMO Germany. 80 cm in diameter, with condenser control by means of a 13.5 vol, and 100 W in all bands
Product is in production
More Info: https://www.wimo.com/es/ama-41
# last 180 days Avg. Rating last 180 days Total reviews Avg. overall rating
0012
EA4BNB Rating: 2020-01-05
Very bad customer service Time Owned: 6 to 12 months.
1. Very bad shopping experience.
     I bought an AMA 41 antenna, it took much longer to arrive than what is advertised on the web.
      the shipping conditions were appalling: the container box was perforated, without antenna protections, etc.
      and consequence of the above, the antenna ring disengaged, the protection against water completely loose. This is incomprehensible for a € 1090 product.
2. WIMO's proposal: that I repair the antenna!
In the end the antenna returned to Germany, not to reintegrate its value, but to repair it!
They were not to blame if the antenna broke in the transport. It seemed to me that I was to blame.
I received the antenna telling me that once it was repaired they had tried it and everything was ok.
3. Consequences: delay more than one month the contract for the installation and economic losses on my part.
4. Once installed by professionals comes the surprises:
the antenna, through bits command to act on the variable capacitor motor only allows me to tune from 20m to 10m, nothing in 30m or 40m.
After several emails with them it seems that the condenser motor power line, which was installed following the antenna manual, may not send enough voltage to activate it in the lows bands! but if in the high? The control knob does not respond to what is indicated in the manual, its functions do not follow what it says. What can be done? The antenna is already installed on the building, all the cables through their corresponding conduits, do I have to undo the installation? Who pays me the expenses? The remote control was checked with another one sent from Germany and it works fine. The problem seems, according to WIMO, that it lies in a motor protection! But was it not proven?
In summary, bad shopping experience, bad manufacturing, bad repair service although I recognize that by email I was always serviced.