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Reviews For: Ocean State Electronics

Category: Electronic Component Suppliers

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Review Summary For : Ocean State Electronics
Reviews: 59MSRP:
Description:
Radio Parts, Books, Kits, Tools, etc.
Product is in production
More Info: http://www.oselectronics.com
# last 180 days Avg. Rating last 180 days Total reviews Avg. overall rating
00592.2
W7MY Rating: 2007-09-09
Crooks! Time Owned: 6 to 12 months.
I'm waiting for an order I placed 6 months ago. No Email or phone communications.

They should be avoided!
W7JBB Rating: 2007-09-08
Great Time Owned: 0 to 3 months.
I guess I don't understand a couple of the previous comments. I have been dealing with these people for many years (decades) and have never had a problem. I placed a parts order last Friday and received the order this week.The order was totally filled. It takes 5 days for mail to cross this country so it simply couldn't have gotten here any faster.

These people have always done well by me.
K4ZMV Rating: 2007-07-11
Good service and prompt shipping Time Owned: 0 to 3 months.
I ordered parts not available at Mouser or JameCo on the 4th and received the complete order on the 11th. Not bad, I'd say. I will do business with OS again.
N6NKN Rating: 2007-07-06
Works For Me Time Owned: 0 to 3 months.
Ordered parts on the second of July, received them on the sixth. No problems. Parts were well packed and of good quality.

Perhaps I just got lucky.

N6NKN
NT3G Rating: 2007-06-21
Avoid at all cost! Time Owned: 0 to 3 months.
OSE's printed catalog and website list many unique or hard-to-find parts. Don't be fooled by this because many items have been discontinued by OSE, but they will still accept orders for them!

They sent me two incorrect items (OSE marking and packaging). Via email, they said send them back. No apology or offer to pay for return shipping. Never heard from them again. No responses to subsequent email inquiries.

Reasons for rating: (1) misleading catalog and web site listings; (2) sloppy order filling; (3) Virtually no communication; and (4) indifferent attitude toward customers.

This is not the store you're looking for.
WA3SEE Rating: 2007-06-21
Took My Money Time Owned: 0 to 3 months.
I advise everyone to steer clear of this "company". They had no problem billing my order to my credit card - but after 5 weeks - No parts and no response to querys. I think this is a web scam - not a real business.
KG4AAU Rating: 2007-04-27
still wating on my parts Time Owned: 0 to 3 months.
i ordered parts almost a month ago, mail in. the problem is i expected three weeks as stated on the site. got no confifmation email, they wont answer the phone or return emails. they sure need something to help them out, i sure will not order from them again nor will i recomend them, need the parts, however once they get the money they don't seem to care about the customer.
WM7A Rating: 2007-04-26
Bad Communication Time Owned: 0 to 3 months.
First, the good. I did receive the correct parts, minus one item that was backordered and they did not charge me for the backordered part. The parts were as represented and at a good price. Now for the bad. I ordered on March 11th but did not receive my order until April 26th. During that time I sent multiple emails to determine my order's status and received no response. Neither could I get through by phone since it was always busy. They really need to improve their customer communication. It made me nervous not knowing what was going on especially since this was the first time I had ordered from them.
KT3D Rating: 2007-03-23
Liars and Cheats Time Owned: 6 to 12 months.
In November 2006, I placed an order with the company. The order got placed twice due to problems with their computer even though I called them and was told the order had been received only once. They also billed me twice for something sent only once. I sent them an email on 11/4/2006 detailing the problem. They said they would call, but didn't. After many attempts, I got through to them on the phone and was told to send the extra items back for a refund. On December 8, 2006, I mailed the items back to them. I never heard from them. So again after many attempts, I finally got through to them on the phone sometime in early February. I talked to Frank, who I understand is the owner. He found the package, unopened in their receiving room. He promised they would have my refund applied to my credit card account the next day. Over a month later, I still have not heard from them, nor has my credit card account been credited.

Every communication I have received from them since this started has included at least one lie. They have never responded to any email except the first one in which they promised to call but didn't.

And they have owed me money they promised to send me.

I have to assume that they are either cheats, incompetents, and/or about to go under.

I highly recommend that you stay away from this company.
N3OX Rating: 2007-03-17
No way to run a business Time Owned: 0 to 3 months.
I ordered parts in mid-December. I followed up with a phone call in mid-January; no one answered my several calls over several days, so I left a voicemail. I never got a call, but they hadn't yet charged my card, so I just gave up.

Around March 10, I got a call from them and they told me everything was backordered and would ship in two days. I got my parts almost exactly three months after placing the original order.

I will spend a lot of time looking for alternatives next time I need the parts I could only find at Ocean State. It's not worth it.