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Reviews For: Burghardt Repair Service

Category: Amateur Radio Equipment Repair

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Review Summary For : Burghardt Repair Service
Reviews: 118MSRP: 75/hr Jan2011
Description:
Kenwood Authorized Service
Product is in production
More Info: http://burghardtradiorepair.com
# last 180 days Avg. Rating last 180 days Total reviews Avg. overall rating
001184.2
WZ3O Rating: 2013-08-13
Excellent service ... good people Time Owned: 3 to 6 months.
So I see mostly 4s & 5s as it should be. The character assassins who'se problems they espouse occurred, I find difficult to take credence in.

Now the good stuff, purchased a used ProII priced with shipping, from Jim and despite the blizzard and UPS delays, it arrived in original box plus an oversized box well padded. OBTW Jim went the extra mile and after UPS being socked in for days, went and changed Ground shipping to 2nd Day Air...that's the way to treat customers!!!

I've had repairs done well in a timely manner previously with good communication.

KG4LRU Rating: 2013-03-01
Always the Best Time Owned: more than 12 months.
I have had over the years over 20 repairs done by Burghardts on different radios . Doesnt matter if its a 7800 ,781 or Yaesu 1000 D MVK IV ,I sent a Icom 4 KL to Jim for a repair it was a mess, hit by lighting or a close missed he found the issue he was able to replace all but one chip that was no longer avable in the USA , he gave the part number and i was able to locate the chip throgh international parts dept. IT was there last chip 28.00 later the chip was sent to Burghardts . The amp came back working like new . Bill was 500.00 Where can you buy 2KW amp 500.00 always returns the bad parts . If you have an issue with a repair he will always stand behind his work . Out 20 repairs I have had two radios that had to go back for corrections . HIs shop is the best on 781 repairs they can repair the alc issues and all the know problems . I found that factory repairs our great if there free (under warranty) Jim can fix most radios even if the factory has no parts.
N2NW Rating: 2013-02-04
Professional job Time Owned: more than 12 months.
I'm the original owner this FT-1000D (over 20yrs.) and had multiple issues with the transmitter section, among them the SWR protection circuit and the finals. They were pretty busy, and it took a little longer than their estimate, but rig was repaired and works well. They included a copy of test data on the rig. BTW, Yaesu will no longer do factory repairs on the FT-1000D. I would use Burghardt again.
VA7HZ Rating: 2012-12-04
These guys are great Time Owned: 0 to 3 months.
Some of you may remember my rant about NTF Communications and the repair of my FT-2000D and how I ended up sending it to Yaesu. Well within a short time of getting it back the front end blew again and it was dead on RX. After having spent a lot of money shipping it around the countryside, it sat for sometime, especially since I had a Flex, but I kept thinking I should get it repaired and that's when I learned about Burhardt Repair. I shipped the radio to them, they told me up front it would be about two weeks before they got to it. They called when they found the problem which was Yaesu had installed the mixer chips the wrong way, made some modifications so I wouldn't have issues again, tested and aligned it and sent it back. It's working great. Thanks Guys
KG4EWH Rating: 2012-10-07
dispicable. Time Owned: 3 to 6 months.
i SENT MY KENWOOD TS 600 TO BURGHARDTS FOR REPAIR.I waited several months for update on repair ,none .Clled in 2 months,not on work bench yet.CALLED IN 4 MONTHS ,GONNA START MONDAY ON IT.WAITED TWO MONTHS ORDERD ONE FROM UK SO LONG SHIPPING DATE WAITED 2 MONTHS CALLED PART NOT AVAILBE.SENT MONEY FOR BENCH TIME AND UPS SHIP.8/30 called answere driver didnt pick up pkgc.chk ups trk no it is now 10 m0nths no radio no trk number .he has my money and radio.i have a sore butt.
KX6G Rating: 2012-09-21
Made Me Like It Time Owned: more than 12 months.
He found and fixed a microphone problem that was missed by another repair service.

A BIG plus, was that he answered his phone when I called [how good it that!]

After doing the mic fix and addressing several other issues, he was able to complete my repair on schedule, and returned in a timely fashion. I appreciated his communication during the repair.

5 stars and 2 thumbs up!
KB4BJM Rating: 2012-05-15
Fantastic and Quick Time Owned: more than 12 months.
I sent my TS-2000 in for a Blue-lite, Inrad and Mars mods. Radio was done in a week. All work was flawless and communictions was never an issue either. Fair price and I will use again in the future.
W0XXX Rating: 2012-01-12
Outstanding Time Owned: 0 to 3 months.
Bought a new to me TS-850 and it went nuts within a week. Seems the lithium battery leaked (common problem) and did a bunch of damage. A lesson to ALL 850 owners...have this checked! Jim and the crew thought they found the problem, only to find another place where the battery leaked into. They took the time, and got it right. A few other repair centers wouldn't reply to emails. These guys are pros, and will doing my repairs in the future.
AA8PP Rating: 2011-11-15
Satisfied Time Owned: 0 to 3 months.
Purchased a used FT-890AT and it had a terrible audio issue - some hams stated it was the worse they ever heard. Seller offered money back but we agreed to send it in to repair shop of my choice, which was Burghardt. They repaired it quickly and it performs as it should with excellent audio. Only reason for the 4 is the rig sat after repair was completed without being shipped for about 7 days. They sent it out immediately after I inquired by email questioning where it was. Probably just a whoops but still frustrating.
W2YM Rating: 2011-10-29
GREAT JOB - TS-940S Time Owned: N.A.
Jim, you did a GREAT JOB on my TS-940S.. This radio is working GREAT.. Thanks, Mark W2YM 73's.