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Reviews For: Digikey

Category: Electronic Component Suppliers

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Review Summary For : Digikey
Reviews: 20MSRP:
Description:
Distributor of Electronic Components
Product is in production
More Info: http://www.digikey.com/
# last 180 days Avg. Rating last 180 days Total reviews Avg. overall rating
00204.7
KB9BPF Rating: 2008-09-11
Excellent Time Owned: more than 12 months.
I have placed many orders from Digikey over the years and have always been highly satisfied.

Their web site is the standard by which I judge all others, as is their service. Mouser is in the same league but I find their web site just a little harder to use - maybe I'm just so used to Digikey.

You can tell from the web site if what you are looking at is not in stock, which does happen from time to time, and select a suitable substitute easily. I've had to wait a bit for stock on only a few items over the years, things like specialty terminal strips and such, but never for more than a week or so.

Orders arrive within a business day or two at most and the prices are extremely competitive. Even the handful of parts that can still be purchased at "Cell Shack" are much cheaper at Digikey even after shipping, if you are ordering enough for a substantial project (or restocking your bins after the most recent substantial project...)

FWIW, I recently learned from http://users.tellurian.net/gjurrens/famous_hams.html that the founder is a ham, N5IN.
KG4LAC Rating: 2008-01-22
Recommend Time Owned: 0 to 3 months.
Order quickly filled. Accurate. Few items on back order. DigiKey customer service was very good keeping me posted on the backorder status.
Be sure to send check with order to avoid shipping costs (if ordering via the web or using credit card, must pay shipping).
VE3LNY Rating: 2007-09-24
Great outfit great service Time Owned: more than 12 months.
I've been ordering from Digikey for a few years now and I'm amazed at the level of service. Those of us living in Canada are used to all kinds of hassles when we order something from the US: costly and slow delivery, delays and charges at customs to name a few. But Digikey makes it seem like the order is from a domestic source.

There is a handling charge of $6.50 but it is waived when the order amount exceeds $32.50. Shipping a small package to Toronto is $8.00 with full tracking. (If I try to ship a small package to the USA it costs me $25 or more.) GST (Canadian federal tax) is added to the invoice.

My only complaint is that although the product selection is staggering, many items are not in stock. You can still order them but don't expect delivery anytime soon. For items in stock, delivery is always 2 business days later.
HA6SST Rating: 2007-08-30
Expensive Shipping Time Owned: N.A.
The selection of parts available from the catalog is amazing, it's just a shame about the shipping costs. I was charged $40 shipping on a $25 order and it arrived by standard mail.

Good for an order once a year.
KB3BXW Rating: 2007-02-11
Excellent to deal with Time Owned: 3 to 6 months.
Recently placed an order with them on a Friday night and man o man there it was on Tuesday via regular postal shipping. Great pricing and easy nav website. Why can't they all be this easy to deal with.
N0XAS Rating: 2006-07-12
Best web site by far Time Owned: more than 12 months.
I find better prices on some parts from other suppliers, but Digi-Key is the lowest on a good number of things. The real kicker is their web site. Don't know the part number for a part, but know what you want? No problem, you can search by specs to find the parts you need. If only other places would do this!!

In the years I've been dealing with them I've had them get a couple of parts wrong, but they have shipped the right parts with no hassle without waiting for me to return the wrong ones. Phone staff is very helpful, no hassle. Digi-Key is one of the two places I use regularly for all of my parts orders (the other is Mouser).
KB9WWL Rating: 2005-08-04
Amazing Service Time Owned: N.A.
I mailed in my order on a Friday. The following Monday afternoon, I recieved a call regarding my order; it seemed I had missed a letter while copying the part number for an item. The person who called was very helpful and friendly, and made me realize even before my parts arrived that Digi-Key has tremendous customer service. Three days later (Thursday evening) my parts got here. They were extremely well-packed, with parts in anti-static bags even when not absolutely necessary. I would order from Digi-Key again in a heartbeat.
N4SL Rating: 2002-03-26
The very best Time Owned: more than 12 months.
I've been using Digikey for nearly 20 years, they are expensive but they have the BEST service of any company on the planet. Period. I've never had an order be incomplete or in error ever, which really is amazing. I order from them every week for prototype parts (I'm an electronics design engineer).

You can buy small quantities of stuff on a credit card and now their internet search and purchase engine is amazingly easy to use. You know how many parts are in stock, etc.

They don't sell much high-power geeky RF stuff, but what they sell damn near everything else.

Steve N4SL Machias, WA CN88xa
W8HQ Rating: 2000-03-06
Best on the Web Service and Delivery Time Owned: unknown months.
I have made 2 recent purchases from Digikey on their Website.

The items were shipped the same day as ordered and delivered within 2 days !

I was informed when they received my order,when it shipped and had my own site to get shipping tracking info including a direct link to the UPS page. It was easy to track and know exactly when it would arrive.

FAST. In fact I ordered the same items from another supplier and it took 6 days.

The only problem I have is that their catalog is not really on the site, you have to download it in PDF format. This is a minor problem compared to their outstanding customer focused service.
N2MG Rating: 1999-12-13
Well stocked, easy to buy from. Time Owned: unknown months.
I have bought from Digikey dozens of times, both professionally and individually. They are fast, well-stocked and reasonably priced. They don't just carry the run-of-the-mill, either. They've added many, many specialty parts over the years.