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Reviews For: Icom Service Center Michigan (SAR Technical Services, Inc.)

Category: Amateur Radio Equipment Repair

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Review Summary For : Icom Service Center Michigan (SAR Technical Services, Inc.)
Reviews: 217MSRP:
Description:
Icom-authorized service center for Amateur, Avionics and Marine radios. Also services some "Standard" Amateur Radio models. Located in St. Joseph, Michigan.
Product is in production
More Info: http://www.sarts1.com/
# last 180 days Avg. Rating last 180 days Total reviews Avg. overall rating
452174.9
WA9MNF Rating: 2016-10-05
Great Service Time Owned: 0 to 3 months.
I called Matt a couple of weeks ago and asked if I could drop off the Icom hf rig since I would be driving near his location. He agreed and I dropped it off and explained the problem. less than a week later he called and said it was ready. The turnaround time was very short and he went the extra mile and repaired another defective part. The repair charge was really reasonable and it works great. He has worked on the rig before on unrelated problems and has never disappointed me.

I sure hope he stays in the repair business for a long time to come.

W3DIY Rating: 2016-09-24
PW1 Repair Time Owned: more than 12 months.
Sold my PW1 spare amp. But while air testing prior to boxing, a puff of smoke leaked out. Cancelled the sale and shipped to Matt. The combiner board and 2 PAs were toast. No fault of Matt the combiner was out of stock. It took several months until ICOM's next production run. Found another buyer, included Matt's test report with confidence that the PW1 would function as it should. It did, the end result, a happy Ham.
KC8NDA Rating: 2016-09-23
Great Service Time Owned: 0 to 3 months.
Dropped off my trusty Icom 706 MK IIG that had quit working to Matt, he had it repaired in a week, working like new! Great service and price. Highly recommend him to anyone looking for Icom repair service. A very good repair experience all around!
WB4OMM Rating: 2016-06-24
Honest and Fast! Time Owned: 0 to 3 months.
Sent an Icom IC-718 as there was no audio - a cable was "unplugged" - no idea how! Charged only 1/2 the rate and returned it - turnaround from ship to return was a week. Great integrity! THANK YOU!
Steve WB4OMM
K7DXT Rating: 2016-04-29
Outstanding Service... Time Owned: more than 12 months.
As if Matt at Icom Service Center Michigan (SAR Technical Services, Inc.) needed one more positive review...but here goes anyway.

I sent my IC-718 off on a Monday, and it arrived there Thursday afternoon. Matt called me on the follow Monday saying the rig was repaired, explained the work done, and they were putting it on the UPS truck that afternoon. The radio arrived on Friday that week.

Not only was the service lightning fast, the service fee was reasonable. How can you argue with that? It doesn't get better. They literally had the radio in their possession less than 72 hours, and that was only because of the weekend. It took one business day to repair my radio and get it back on the truck.

While I hope that I never need their services again, if I did, I would go not anywhere else. It makes me want to stay with Icom. By the way, it wasn't actually a problem with the radio, but a problem with the installation of the FL-52a filter. It was bought used and installed, and Matt said that Icom includes little insulation pieces that are needed for the filter legs.

Anyway...I'm happy. No hesitation to recommend Matt, and no reason to go elsewhere if you're an Icom owner.
NA9Q Rating: 2016-04-18
Fantastic service Time Owned: 6 to 12 months.
This was my first experience with SAR Technical. I had a small problem with my IC7600 that needed attention before the warranty expired in May. I sent it to Matt at SAR and hoped that the quoted 2 - 4 week turn around time would become reality and that I wouldn't be without it for longer than that. The radio was shipped FEDEX Ground on a Friday, arriving in St. Joseph the following Tuesday. Much to my surprise, the UPS man was on my front door step the very next Friday afternoon with my IC7600. I couldn't believe it, one week turn around including shipping time both ways. Repairs were completed and the radio was shipped back in less than two days after arrival at SAR. What more could one want in a repair service. Matt gets my vote! Highly recommended.
NA5XX Rating: 2016-02-10
No one else for Icom Repair Time Owned: 0 to 3 months.
I just received my IC-706 back from repair. Excellent service and a great repair job. If you have an Icom that is in need of service there is no reason to send it anywhere but here. This is the second time I have used them and they do not disappoint.
WD4AOG Rating: 2016-01-11
Great experience Time Owned: 0 to 3 months.
I'll add a thumbs up for Matt at SAR Technical Services. Courteous, professional, prompt and reasonably-priced. My 706MKIIG works like new. I would certainly recommend him and I'd use him again without question.
KY2K Rating: 2015-10-12
Superb Service!!! Time Owned: more than 12 months.
What can I say that hasn't already been said? Read the reviews and make up your mind. Matt Adrian at Service Center Michigan is the BEST! My Icom IC-746PRO was low on output power on all bands. Matt gave me an estimate on the phone. Sent him the radio. His phone estimate was spot on. He even fixed the backlight problem which can crop up on these radios. Fast service. Fair price. Courteous. What more could you ask for? Trust Matt with your radio repair and you will be as happy as I am. Thank you, Matt!!!
W2XAD Rating: 2015-09-22
Fixed mine! Time Owned: more than 12 months.
I was referred to Mat to fix a standard brand radio.
Since I had 2 of them I sent it to Matt to get some capacitors replaced. When I got the radios back I found out for the price,$70.00 he also re aligned the radios for the total price.
READ ALL OF THE REVIEWS I consider him as one of the best repairman of radios!