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Reviews For: Westgate Laboratories LLC

Category: Electronic Component Suppliers

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Review Summary For : Westgate Laboratories LLC
Reviews: 1MSRP:
Description:
Parts Distributor?
Product is in production
More Info: http://
# last 180 days Avg. Rating last 180 days Total reviews Avg. overall rating
0010
KB3BXW Rating: 2007-02-11
Will never use them again Time Owned: 0 to 3 months.
Recently placed an order. Took over a week just to get it processed (should have had it on 4-5 days), then sent it to wrong address. Didn't tell me some things were out of stock until after shipment went out.
When I tried to cancel the order wich I never recieved, I was told no refunds until merchandise is retunred (even tho I had never and had no way to take possession of it).
So now they have my money for almost a month, they get the package back from UPS and still no refund. I had to get my bank to refund me and they went after the company to recoup the funds.

Poor customer service, heard a kid or two and a tv playing in background while on phone trying to sort the mess. Little knowledge of products, and just overall incompitance. I have never had such a nightmare dealing with any online vendor.

A definite 2 thumbs down.