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Reviews For: Norm's Rotor Service

Category: Amateur Radio Equipment Repair

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Review Summary For : Norm's Rotor Service
Reviews: 89MSRP: varies
Description:
Antenna rotor service, sales, and parts.
Product is in production
More Info: http://www.rotorservice.com/
# last 180 days Avg. Rating last 180 days Total reviews Avg. overall rating
00894.9
K2GT Rating: 2010-03-13
Why Go Anywhere Else? Time Owned: 0 to 3 months.
I've owned my rotor for 35 years. Guess what it looked like. It came back from Norm in about 30 days. It looks and works like it did 35 years ago. Why go anywhere else when the best is available?
KE7FD Rating: 2009-11-30
Absolutely the best! Time Owned: 0 to 3 months.
If you need a rotor or a rotor repair, go no further than Norm. He's knowledgeable and fair with his customers. He rebuilt the rotor & controler I sent to him, and made it BETTER than original specifications; You'll never get that from something sold over the counter. If you buy a used unit from eHam, eBay or some other source, send it to Norm for a check-up. His rates are reasonable and his work is reliable. Every retailer, every repair shop and manufacturer should operate like Norm does.
KC4CP Rating: 2009-11-12
Superb!!! Time Owned: more than 12 months.
Great guy, great service, super products, and fair prices ... nothing more to be said!

WR4N (ex KC4CP)
KM6CZ Rating: 2009-06-28
Well needed overhaul Time Owned: more than 12 months.
I received a HAM IV rotator in a package deal. While in reasonably good shape, the rotator was 1979 vintage and needed a general overhaul. Norm replaced the worn parts and the rotor is now like new. As luck would have though, a problem is present in the control box which will need Norm's careful attention. (Should have sent it with the rotor, but this was my mistake, not Norms.)
KB3SMM Rating: 2009-05-19
Quality Workmanship Fair Price Time Owned: 0 to 3 months.
I had a used and broken TX2 & controller that I traded in for a Rebuilt Ham3. Norm gave me a prompt estimate and ensured that I had everything that I needed to start twisting the antennas! The exchange price was fair; the Ham3 is better than new; and the service was great. Thanks Norm. 73 Rich
NT9P Rating: 2008-12-16
Super Service Time Owned: 0 to 3 months.
After attempting to install heli-coils in my 21 year old HD-73 rotor I managed to destroy the upper rotor housing (should have used a drill press). I thought that I was out of luck and also out about $400 for a new rotor. I just knew that no-one on earth would have a new replacement housing......NOT!
I sent an e-mail to Norm on Monday, got a response back in about 6 minutes informing me that a brand new housing was available at $37 postpaid. Well, I had the new housing in my hands on Friday! Unbelievable is the only way I can describe my experience with Norm's Rotor Service. Thanks Norm!
W4KVW Rating: 2008-07-14
GREAT DEAL Time Owned: more than 12 months.
Several years ago I sent Norm an Alliance HD-73 rotor for repair & he rebuilt the rotor in trade for my EXTRA HD-73 control box as payment.The rotor worked GREAT & I was VERY happy.I have since replaced the HD-73 with a Yaesu 800DXA but the new owner of the HD-73 still uses it today.I just "WISH" Norm worked on Yaesu rotors should I EVER need mine repaired & I know a few folks who could use the repairs NOW!

Clayton
W4KVW
K2RB Rating: 2008-07-14
What A Great Company Time Owned: more than 12 months.
In 2003 sent my rotor to Norm for complete overhaul and received back my Rotor as if it was brand new. This past weekend I developed a problem with the rotor and sent an email to Norm's for advice. His response was timely, and explained to me the issue and what to do going forward. His response solved my problem and the cost factor was pure courtesy from a very reputable company. It is a pleasure dealing with a company that really knows there business and there customer service is beyond reproach. JOB WELL DONE.
N4OX Rating: 2008-06-03
Excellent Service Time Owned: more than 12 months.
I sent Norm two HD-73's that will be used for Field Day that needed rebuilding. He e-mailed me when he received the rotators with an expected completion date which was accurate. I received another e-mail when the rotators were ready and payment via credit card was painless at a fair price.
K5ADF Rating: 2008-05-06
Excellent Service Time Owned: more than 12 months.
I bought a reconditioned Ham IV rotor and control back in October 2000 and installed it on my 40 foot Rohn 25G tower. It has been in service since that time and I have not had any problems with it. I saved over $100 by going with the reconditioned rotor over a new one and feel it was a great deal. The rotor and control looked like new when I received it. Good job Norm.