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Reviews For: Array Solutions Repair Service

Category: Amateur Radio Equipment Repair

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Review Summary For : Array Solutions Repair Service
Reviews: 22MSRP:
Description:
Array Solutions is your source for high end, high performance RF products.

Our objective is to provide best in class products and support them with best in class customer service.

Array Solutions' products are in use at top DX and Contest stations worldwide as well as commercial and government installations.
Product is in production
More Info: http://www.arraysolutions.com/amplifier-service
# last 180 days Avg. Rating last 180 days Total reviews Avg. overall rating
00225
N5MNW Rating: 2011-09-11
Great technical support Time Owned: 0 to 3 months.
I repaired a -way- out-of-warranty Power Master PM003 which had unfortunately been the victim of a runaway power supply voltage surge. The internal protection device had (properly) shorted which kept the more expensive components from getting fried.

That's just the good engineering part.

What I'm -really- impressed with was Jay's prompt and helpful advice, even offering to evaluate the unit in-house. We exchanged emails and after selecting appropriate replacement components, the little beauty fired right up.

I'll be a return customer!
Jeff N5MNW
KA1API Rating: 2011-04-17
Excellent Service, Prompt and Professional Staff Time Owned: 0 to 3 months.
Array Solutions repaired my Tokyo HY-POWER THP-1.5Kfx amplifier quickly and kept the cost down to a minimum.

Jay was able to diagnose the problem over the phone, and was able to provide an estimate before I shipped it. It actually came in under his estimate to repair my amp and get it back in service. He did a great job keeping me informed of the progress and provided quality shipping back to my QTH.

I can't say enough about how professional Array Solutions is and I would highly recommend them to repair your equipment whether it is in warranty or not.

Also, the THP 1.5 Kfx is a great amplifier and I highly recommend them. Array Solutions sells them and really knows them inside and out.

No, I don't work for Array Solutions but was so happy with the experience that I wanted to let everyone know.